Food and Beverage Service

Summary

This position is responsible for greeting guests, taking food orders, checking to make sure the guests' order is correct, and serving orders to guests on time. You will provide additional condiments or utensils for guests, keep the department stocked, host birthday party guests, help with cleaning projects, re-stocking items, and help bus lanes and tables.

Job Duties

• Reviewing the board for any parties, groups, or assignments at the start of each shift and completing items on opening, shift change, and closing checklists.

• Using radio to communicate with other employees. Responds promptly to notifications and retrieves orders for guests.

• Using a tray to serve an order to guests at tables or lanes and delivering food items to each guest politely and accurately according to what was ordered.

• Providing guests with outstanding services that consistently exceed expectations in a clean and friendly environment and smiling and attending to guests' needs with an upbeat attitude.

• Helping host Birthday Parties, assisting guests with anything they need (moving their belongings, taking things to their car, taking their cake to the admin building, etc.) to ensure they have a fantastic waterpark experience.

• Ensuring runner carts are clean, organized, and uncluttered, including the one outside of location, if applicable.

• Consistently check trash cans and waste buckets to see if they need to be emptied. Collects trash from the bar and service station and takes it to the compactor at shift end.

• Cleaning tables, chairs, and floors (before, during, and after food service) and wiping all chairs, tables, and table bases at shift end

• Monitoring chemicals to ensure they are not left unattended on the countertops.

• Communicating to a lead or supervisor if there is a problem with a guest's order, including if orders are longer than 10 minutes

• Maintaining the general knowledge of the park, height, and weight restrictions, special events, and general safety

• Maintaining knowledge of the menu to be able to answer questions guests may have about the menu.

• Maintaining punctual, regular, and predictable attendance. Flexibility in hours and the ability to work on some weekends or evenings.

• Working collaboratively in a team environment with a spirit of cooperation.

• Respectfully taking direction from the manager.

• Other duties as assigned.

Job Type

Part Time

Requirements, Certificates, Licenses, and/or Registrations

  •  Certificates: Food Handlers Permit

• Must be at least 16 years of age 

We aim to find the best candidate for the job - we are open to candidates from all backgrounds. If being a part of a team and collaborating with others excites you, this is the right place for you. Even if you do not believe you meet the requirements, go ahead and apply - we have other positions that may fit your skills.

Wings and Waves is an equal opportunity employer that promotes diversity and inclusion and offers a learning and team-focused environment.