Administrative Assistant- OhioRise

Wingspan Care Group is a nonprofit administrative and management organization that provides a united, community-based network of services so member agencies can focus on mission-related goals. Our innovative model is designed to promote sustainability and advancement among its partner agencies by streamlining operations and eliminating redundancies – resulting in improvements to the delivery of direct service operations.

Position Summary: Wingspan Care Group is growing with a new program - OhioRise! As a part Ohio Medicaid’s effort to launch the next generation of Medicaid, ODM will implement OhioRISE (Resilience through Integrated Systems and Excellence), a specialized managed care program for youth with complex behavioral health and multi-system needs. We are currently hiring an Administrative Assistant to perform secretarial duties, manage the front office, and support the program while reporting to the director of the entire Wingspan initiative.

Responsibilities Include:

• Create a warm, welcoming, helpful, and professional atmosphere in the office for all clients and staff.
• Provide clerical support to the departments including, but not limited to, maintaining files, scanning into electronic health record, answering the telephone, entering data into program software, reporting and data collection using Microsoft Office, and any other clerical responsibilities that may arise.
• Maintain administrative presence in the building when the directors and supervisors are unavailable.
• Responsible for creating and maintaining files in accordance with licensing and accreditation rules including, but not limited to, creating files for clients new to the programs.
• Perform the duties of the Safety Warden, including, but not limited to, managing fire and tornado drills by timing the drills, taking headcounts of staff and children, and calling the alarm companies.
• Alert the Director or Assistant Director of any issues that affect the program.
• Assist with ensuring accuracy of the paper/electronic clinical health record.
• Process client record movement and maintain database of all client movement.
• Responsible for electronic health record data entry. Ensure consistency of database information in relation to individual client record.

Qualifications:

• Minimum Bachelor’s degree.
• Minimum two to three years of related work experience.
• Sensitivity in relating to persons of varying backgrounds and demonstrated ability to work with diverse groups of people possessing various strengths, aptitudes, and abilities.
• Ability to perform job responsibilities with a high degree of initiative and independent judgment.
• Demonstrated oral and written communication skills and effective interpersonal skills.
• Proficiency in using Agency computer systems and software as required to perform essential job functions.