Cashier

Cashier

Wingstop’s mission is to serve the world flavor. Wingstop is the destination where you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.

As a cashier at Wingstop, an individual will have to take and send orders to the kitchen staff from both in-house and call-in guests. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests receive their orders Done Right and On Time. A cashier is required to balance their cash drawers, listen to and solve customer queries, and replace food if necessary. The individual must be an ideal team player as this is a very fast-paced and strenuous job, which requires him/her to be proactive, friendly, and professional to everyone with whom they interact, particularly the guests.

Benefits:
Employee discount
Free meal while working
Flexible schedule
PTO for sick time
Paid vacation after one year
401k
Internal career growth opportunities

Additional Information:

• Cashier and restaurant experience a plus!
• Food Handler Certification a plus!

Key Skills/Abilities:

• Computer literate and comfortable using computerized register (POS) systems.
• Possess great cash handling skills.
• Professional, polite, and reliable even when under stress.
• Must have excellent interpersonal and people skills.
• Must have integrity, honesty and accountability.

Essential Duties & Responsibilities:

Greet and welcome customers entering the restaurant and calling into the restaurant.
Place orders for customers in person and over the phone; upselling and maintaining knowledge of the menu and sauce descriptions, along with new items and promotions.
Accurately process cash, credit card, and gift card transactions
Answer questions from customers and make menu recommendations
Monitor that all orders are given an accurate quoted pickup time
Verify that all orders are accurate with bags or trays double-checked before giving the order to the guest or third-party delivery driver
Balance the register at the end of the shift; deliver the cash differential to the Manager on Duty
Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked
Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace
Maintain a professional and presentable appearance according to the company's Uniform Standards
Receive and handle guest issues using the BLAST process and involve the manager if unable to resolve or the situation otherwise escalated
Leave customers with a positive, long-lasting impression of their Wingstop experience
Help the kitchen staff when needed
Follow given directions from management

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer and recognize that our team members are our finest assets. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.