What are the responsibilities and job description for the Associate Manager, Internal Communications position at Wingstop Restaurants, Inc.?

ASSOCIATE MANAGER INTERNAL COMMUNICATIONS
WINGSTOP RESTAURANTS, INC.
ROLE PROFILE OVERVIEW
ROLE TITLE	Associate Manager, Internal Communications
ROLE LOCATION	GSC	REPORTS TO NAME
TEAM	HR	REPORTS TO TITLE
ROLE PROFILE DESCRIPTION
C FULL-TIME	ð PART-TIME	_40 _	HOURS PER WEEK
ð CONTRACTOR	ð INTERN	C EXEMPT	ð NONEXEMPT
WHO WE ARE	We’re not in the wing business. We’re in the flavor business. It’s been our mission to Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry. Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together.
WHAT WE’LL NEED	The Associate Manager, Internal Communications will develop and execute a strategic internal communications plan that informs, aligns, and engages Wingstop team members across the Wingstop Global Support Center, remote teams, corporate restaurant teams, and international locations. Strategic partner to the People team and the broader business, this role ensures clear, compelling, and timely communication that connects team members to Wingstop’s culture, vision, and key priorities. Manage internal communication channels, create impactful messaging for company-wide initiatives, and collaborate with leaders to keep employees informed and engaged. Work closely with the People team and business leaders to develop and implement communication strategies that support company initiatives, programs, and priorities. Create compelling content across various formats (emails, FAQs, leader guides, newsletters, videos, and presentations) to drive awareness and understanding of key updates. Develop communication plans that equip leaders and managers with the tools they need to effectively communicate with their teams. Manage and execute internal messaging related to organizational updates, people programs (performance management, benefits, goal-setting, office updates,), and other key initiatives. Support Events Communications by way of calendar holds, details communications, etc. Oversee internal communication platforms such as email, Teams, and other tools to ensure information is effectively distributed. Manage external corporate communication platforms such as LinkedIn, to enhance corporate brand awareness and attract top talent. Support logistics and messaging for company-wide meetings, including quarterly all-hands meetings and key leadership updates. Track the effectiveness of communication efforts, gathering feedback and refining strategies to enhance engagement.
WHAT YOU’LL NEED	2 years of experience in internal communications, corporate communications, or a related field. Bachelor’s degree in communications, journalism, public relations, or a related field preferred. Exceptional storytelling and writing skills, with the ability to translate complex topics into clear, engaging, and action-driven messages. Strategic mindset with a hands-on approach—comfortable developing high-level communication plans while also executing content creation. Strong project management skills, with the ability to manage multiple priorities, stakeholders, and deadlines in a fast-paced environment. Ability to build cross-functional relationships and work effectively with stakeholders at all levels, including senior executives. Creative problem-solver with a keen eye for detail and a passion for engaging employees through innovative communication strategies. Technical proficiency with Microsoft Office Suite, SharePoint, and content creation tools.
WHO YOU ARE	SWEEP THE FLOOR – No job is too small. You recognize that the real work happens in the restaurants, and everything we do should support their success. While we encourage aiming high and staying entrepreneurial, you stay humble, roll up your sleeves, and always look for ways to help. You learn from others and contribute wherever you can GIVE A $H!T – You care deeply about doing great work and driving results. You’re curious, ask questions, and seek out opportunities to improve. You don’t just point out problems—you bring solutions, ideas, and perspectives that move the team forward. You see a project through from start to finish. OWN IT – You take full responsibility for your work and see things through to completion. You aren’t afraid to fail because you know that failure is a part of learning and growth. You take action, move fast, stay agile, and keep pushing forward. NO A$$HOLES – You lead with empathy, respect, and emotional intelligence. You collaborate effectively, fostering a culture of trust and constructive feedback. You understand the importance of teamwork and ensure that your actions build others up rather than break them down. IRON SHARPENS IRON – Doesn’t mean artificial harmony. You push yourself and others to be better while building each other up. You embrace healthy conflict, knowing that great ideas and strong teams emerge from honest, constructive conversations. You believe that leaders create leaders and are committed to fostering a culture of growth, challenge, and continuous improvement.
BENEFITS	FLAVOR PERKS: Unlimited paid time off for exempt employees One paid volunteer day of your choice Competitive bonus structure for eligible roles Team member stock purchase plan Health savings or flexible spending account options 401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation) Comprehensive medical, dental, and vision benefits Basic life and AD&D insurance provided Pet insurance Education Assistance Wellness reimbursement program Paid maternity and paternity leave FUN IS THE BEST FLAVOR: Lunch provided every Tuesday and Thursday in office Work from home Fridays Discount on Wingstop gift cards Onsite game room
Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

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