ROLE PROFILE: BRAND STANDARDS ANALYST | |
WINGSTOP RESTAURANTS, INC. | | |
ROLE PROFILE DESCRIPTION | |
WHO WE ARE | We’re not in the wing business. We’re in the flavor business. It’s been our mission to Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry. Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun, and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together. | |
WHAT WE’LL NEED | The Brand Standards Analyst is a key member of the Brand Standards team, supporting programs that promote and hold accountability for Operations Excellence and Food Safety. A great Brand Standards Analyst is collaborative, takes initiative, and is driven to support the team, the organization, and our Brand Partners. This team member operates with an attention to detail, identifies opportunities, and develops solutions. This team member is passionate about teaching others and helping hold our teams accountable to Wingstop’s standards. Role Responsibilities - Lead the Zenput Program at Wingstop used to drive Operations Excellence in the business
- Continuously evolve the Zenput system by identifying and implementing enhancements that improve usability, efficiency, and impact on food safety and operations excellence.
- Establish and execute project plans to deliver projects on-time
- Act as a liaison between internal departments to ensure the program is used effectively to support the goals of the brand
- Provide support to users of all levels, from restaurant employees to franchisees and corporate employees
- Pull and analyze Zenput data to identify opportunities, trends, etc., and share reporting cross-functionally focused on food safety and operations excellence
- Assess user adoption and engagement with Zenput to drive better utilization and ensure maximum effectiveness of the platform
- Create forms/checklists in the Zenput platform for all cross-functional partners
- Consider the impact of initiatives and SOP changes on the Zenput program and its contents, including but not limited to food safety, operations checklists, etc.
- Create processes for ongoing reviews and updates
- Support the QSC (Quality, Service and Cleanliness) Auditing Program for food safety and brand standards compliance, as needed
- Review QSC Appeals and explain reasoning for decision and provide training documents for further understanding, as needed
- Travel as needed to BP meetings, Regional meetings, etc. not to exceed 10% of time
The role is office-based at Wingstop’s Global Support Center in Dallas, TX. | |
WHAT YOU’LL NEED | - Bachelor’s Degree required or equivalent experience
- Experience in project and program management
- Detail-oriented, organized, and able to manage multiple priorities
- Ability to analyze data, identify trends, and present findings
- Microsoft Proficient: Excel, PowerPoint, Outlook, and Word
- Self-driven and flexible with strong analytical, written, and verbal communication skills
- Can make and follow through on plans for workload, projects, etc.
- Skilled at building collaborative relationships cross-functionally
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BENEFITS | FLAVOR PERKS: - Unlimited paid time off for exempt employees
- One paid volunteer day of your choice
- Competitive bonus structure for eligible roles
- Team member stock purchase plan
- Health savings or flexible spending account options
- 401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)
- Comprehensive medical, dental, and vision benefits
- Basic life and AD&D insurance provided
- Pet insurance
- Education Assistance
- Wellness reimbursement program
- Paid maternity and paternity leave
FUN IS THE BEST FLAVOR: - Lunch provided every Tuesday and Thursday in office
- Work from home Fridays
- Discount on Wingstop gift cards
- Discounted onsite dry cleaning
- Discounted onsite car detailing
- Onsite game room and patio
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Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. |
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