Digital CX Designer

ROLE PROFILE: DIGITAL CX DESIGNER 

WINGSTOP RESTAURANTS, INC.

ROLE PROFILE DESCRIPTION

WHO WE ARE

We’re not in the wing business. We’re in the flavor business. It’s been our mission to Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry.

Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun, and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together.

WHAT WE’LL NEED

We are seeking an experienced UX/CX designer whose passion is creating exceptional user experiences. This person pays high attention to detail and has strong practical knowledge of user-centric design methodologies, usability principles, web-based information architecture and design. 

• Strong problem-solving skills and the ability to think critically and creatively will be key when applying user-centred design principles and best practices to complex scenarios. 
• Stay ahead of the latest design trends, tools and technologies and proactively apply them to enhance our products. 
• Conduct user research and usability testing and gather feedback to refine and improve designs. 
• Design and prototype user experiences for web (desktop & mobile) and mobile apps using Figma
• Collaborate in an agile development environment, effectively communicating design concepts to ensure accurate implementation
• Work independently and collaboratively in a fast-paced environment, proactively identifying solutions.
• Passion for user experience and creating best-in-class solutions for users. 
• B2C and QSR experience preferred but not mandatory.

WHAT YOU’LL NEED

WHO YOU ARE 

HUMBLE: Embracing humbleness fosters a collaborative and inclusive environment, where individuals prioritize the success of the team over personal recognition, ultimately contributing to a more cohesive and effective workplace.

HUNGRY: There’s a fire in you to keep pursuing excellence. You actively seek out challenges, set ambitious goals, and consistently demonstrate a proactive approach to tasks. You have a desire to support Wingstop in our goal to become a Top 10 Global Restaurant Brand.

SMART: Not solely based on intellectual prowess, but rather on emotional intelligence and interpersonal skills. A keen understanding of others, communicating effectively and collaborating seamlessly.

SERVICE-MINDED: A selfless and dedicated focus on helping others succeed. Consistently prioritizes the needs of colleagues and the organization, willingly offering support and contributing to the overall well-being of the team. 

ENTREPRENEURIAL: Takes initiative, a willingness to take calculated risks, and constantly searching for opportunities to improve processes or contribute to new ideas.

BENEFITS

FLAVOR PERKS:

FUN IS THE BEST FLAVOR:

Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.