What are the responsibilities and job description for the Director, Talent Development position at Wingstop Restaurants, Inc.?

DIRECTOR, TALENT DEVELOPMENT
WINGSTOP RESTAURANTS, INC.

WHO WE ARE

Wingstop has been changing the flavor game since 1994, when our very first restaurant opened in Garland, Texas. Known as ‘The Flavor Experts,’ our mission is to Serve the World Flavor, and we are just getting started. Wingstop is one of the fastest growing brands in the restaurant industry with our sights set on becoming a top 10 global restaurant brand.

At Wingstop, we are dedicated to elevating life through flavor – serving craveable classic and boneless wings, tenders and chicken sandwiches, cooked to order and hand sauced-and-tossed in fans’ choice of 12 bold, distinctive flavors. Our menu features signature sides including seasoned fries and our famous ranch and bleu cheese dips, made in restaurant each morning.

Bringing the flavor isn’t just something we do with our food – it’s a principle that guides everything we do as a company. Above all else, our people are Wingstop’s competitive advantage, anchored in a value system that our restaurant team members and Global Support Center teams stand behind. Our teams are encouraged to bring their flavor to work every day, contributing to a crave-worthy culture that sets Wingstop apart.

WHAT WE’LL NEED

The Director of Talent Development is responsible for designing, executing, and scaling enterprise-wide leadership, learning, and performance management programs that support Wingstop’s continued growth. This role serves as both a strategic leader and tactical executor, ensuring leadership development, onboarding, engagement, performance processes, and internal communications are aligned with business objectives.

In addition to leading talent development initiatives, this role will own internal HR communications, ensuring clear and effective messaging around performance management, leadership development, succession planning, and engagement programs. The Director will develop and execute communication strategies that drive awareness, adoption, and engagement with key talent initiatives across the organization.

Reporting to the Senior Director of HR, the Director of Talent Development will partner closely with HR Business Partners, Operations, Learning, and Executive Leadership to develop and implement initiatives that enhance leadership capability, succession planning, and career development across the organization.

Design and implement leadership development programs for first-time leaders, mid-level managers, and executives.
Develop and manage high-potential (HIPO) programs, ensuring talent is identified and developed for future leadership roles.
Lead executive coaching initiatives, providing targeted development for senior leaders and emerging executives.
Partner with HRBPs and senior leaders to provide customized leadership development solutions based on business needs.
Own and enhance the performance review and calibration process, ensuring consistency, accountability, and a focus on performance-driven culture.
Manage promotion processes, 9-box assessments, and succession planning frameworks, ensuring high-potential talent is identified and developed.
Work closely with HRBPs and senior leaders to drive career pathing and internal mobility initiatives.
Enhance onboarding programs, ensuring a seamless and engaging experience for new hires, with a strong emphasis on cultural alignment and role clarity.
Lead efforts to increase team member engagement and retention, utilizing pulse surveys, data insights, and targeted development programs.
Oversee the design, implementation, and evaluation of learning programs, ensuring they align with business needs and team member growth.
Manage vendor partnerships, budgets, and technology solutions for training and development programs.
Implement scalable learning strategies that support both individual and team-based development.
Develop and drive performance management strategies, ensuring leaders are equipped with the tools and frameworks to effectively assess, develop, and grow talent.
Collaborate with HRBPs and business leaders to embed leadership development into talent processes, ensuring leaders are held accountable for coaching, feedback, and team development.
Develop and execute structured succession planning efforts, ensuring critical roles have internal talent pipelines and development plans.
Evaluate and enhance leadership assessment tools, ensuring they accurately identify and measure leadership potential.
Integrate learning and coaching programs that help leaders and team members develop behaviors that align with company culture and business objectives.
Foster a culture of accountability and high performance, ensuring that leadership development and talent management drive measurable business impact.
Establish key metrics and success measures to track the impact of leadership, learning, and development programs.
Own and execute internal communications related to talent development, leadership programs, performance reviews, engagement initiatives, and other HR priorities.
Develop and implement communication strategies to increase awareness and adoption of talent programs, ensuring team members and leaders understand expectations and available resources.

WHAT YOU’LL NEED

Bachelor’s degree in Human Resources, Organizational Development, or related field.
7 years of experience in talent development, learning and development, or organizational development.
Proven track record in designing, launching, and scaling leadership development programs.
Experience managing performance review processes, talent calibrations, and succession planning frameworks.
Strong background in executive coaching, high-potential (HIPO) development, and leadership assessments.
Experience in developing and executing internal communications strategies for HR, talent development, or organizational change initiatives.
Expertise in learning program development, vendor management, and corporate training strategies.
Ability to align leadership development with business strategy, ensuring talent programs drive measurable outcomes.
Highly skilled at building relationships with HRBPs, senior leaders, and cross-functional teams.
Passion for culture, engagement, and developing high-performing teams.

WHO YOU ARE

SWEEP THE FLOOR – No job is too small. You recognize that the real work happens in the restaurants, and everything we do should support their success. You stay humble, roll up your sleeves, and always look for ways to help. You learn from others and contribute wherever you can.

GIVE A $H!T – You care deeply about doing great work and driving results. You’re curious, ask questions, and seek out opportunities to improve. You don’t just point out problems—you bring solutions, ideas, and perspectives that move the team forward.

OWN IT – You take full responsibility for your work and see things through to completion. You aren’t afraid to fail because you know that failure is a part of learning and growth. You take action, move fast, and keep pushing forward.

NO A$$HOLES – You lead with empathy, respect, and emotional intelligence. You collaborate effectively, fostering a culture of trust and constructive feedback. You understand the importance of teamwork and ensure that your actions build others up rather than break them down.

IRON SHARPENS IRON – You push yourself and others to be better. You embrace healthy conflict, knowing that great ideas and strong teams emerge from honest, constructive conversations. You believe that leaders create leaders and are committed to fostering a culture of growth, challenge, and continuous improvement.

BENEFITS

FLAVOR PERKS:

Unlimited paid time off for exempt employees
One paid volunteer day of your choice
Competitive bonus structure for eligible roles
Team member stock purchase plan
Health savings or flexible spending account options
401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)
Comprehensive medical, dental, and vision benefits
Basic life and AD&D insurance provided
Pet insurance
Education Assistance
Wellness reimbursement program
Paid maternity and paternity leave

FUN IS THE BEST FLAVOR:

Lunch provided every Tuesday and Thursday in office
Work from home Fridays
Discount on Wingstop gift cards
Onsite game room

Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

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