What are the responsibilities and job description for the Crew Team Member position at Wingstop Restaurants?
Guest Service Team Member
We are seeking a Guest Service Team Member to deliver World Class service at Wingstop. Key responsibilities include:
- Representing Wingstop as the face and voice of our brand to all guests.
- Providing authentic, positive, and genuine experiences for our guests.
- Interacting with guests by greeting them, answering phone calls, taking orders, and delivering exceptional service.
Job Description
This role is critical in ensuring that every guest has a memorable experience at Wingstop. As a Guest Service Team Member, you will be responsible for creating a welcoming atmosphere and building strong relationships with our customers.
Key Responsibilities
- Foster a positive and friendly environment for our guests.
- Effectively communicate with guests, staff, and management to ensure seamless service.
- Maintain a clean and organized workspace, adhering to health and safety standards.
- Operate point-of-sale systems and process transactions efficiently.
Requirements
- Previous customer service experience is an asset.
- Ability to work effectively in a fast-paced environment.
- Strong communication and interpersonal skills.
- Availability to work flexible hours, including evenings, weekends, and holidays.
What We Offer
At Wingstop, we are committed to providing opportunities for growth and development. As a Guest Service Team Member, you will have access to:
- Ongoing training and development programs.
- A competitive compensation package.
- A fun and dynamic work environment.
