What are the responsibilities and job description for the Guest Service Team Member position at Wingstop Restaurants?
At Wingstop, we are seeking a Guest Service Team Member to join our team. As the face and voice of our brand, you will be responsible for delivering World Class service by:
- Providing authentic, positive, and genuine experiences for our guests.
- Interacting with guests by greeting them, answering phone calls, taking orders, and delivering exceptional customer service.
Key Responsibilities:
- Act as the primary point of contact for guests, responding to their needs and concerns in a professional and courteous manner.
- Operate a cash register and process transactions accurately and efficiently.
- Maintain a clean and organized work environment, adhering to health and safety standards.
- Work collaboratively with colleagues to achieve sales goals and provide exceptional guest service.
Requirements:
- Excellent communication and interpersonal skills.
- Able to work effectively in a fast-paced environment.
- Demonstrated ability to provide exceptional customer service.
- Basic math skills and accuracy with handling cash and operating a cash register.
What We Offer:
- A competitive hourly wage.
- Ongoing training and development opportunities.
- A fun and dynamic work environment.
