What are the responsibilities and job description for the Cashier & Customer Service position at Wingstop - Shawnee?
Cashier and Customer Service Team Member
We are seeking a reliable and customer-focused Cashier and Customer Service team member to join our location in Shawnee, KS. This role combines hospitality and operations responsibilities.
Key Responsibilities:
- Conduct monetary transactions with customers using cash registers, POS terminals, electronic scanners, and other related equipment.
- Ensure guests' needs are met by maintaining a clean and organized front of the house, restocking items, and answering phone calls.
- Greet customers, answer questions, take orders, and enter them into the POS terminal.
- Accept payments for items purchased and balance the cash register at the beginning and end of each shift.
Requirements:
- Dependability and reliability.
- Excellent customer service skills.
- Top-notch accuracy.
- Exceptional communication skills.
- Ability to operate available equipment.
- Mathematical skills for making change and giving refunds.
- Familiarity with products, services, and customer-related policies at Wingstop - Shawnee.
Nice to Have:
- High school diploma or equivalent.
- Experience in a similar role.