What are the responsibilities and job description for the Customer Service Representative position at Wingstop - Shawnee?
At Wingstop - Shawnee, we're seeking a dedicated Cashier & Customer Service team member to join our fast-paced environment. As a key player in providing exceptional customer service, you will be responsible for operating cash registers, POS terminals, electronic scanners, and other related equipment with precision and accuracy.
The ideal candidate is dependable, reliable, and possesses top-notch accuracy skills. Excellent communication skills are crucial for ensuring that our guests' needs are met. You will also be responsible for maintaining the front of the house, restocking items, and answering phone calls when necessary.
We value candidates who are attentive to detail and can effectively balance cash registers at the beginning and end of each shift. In addition, you will greet customers as they enter the location, answer any questions they may have, take orders, and enter them into the POS terminal with ease.
Nice to haves include:
- A high school diploma or equivalent
- Excellent verbal communication skills
- Ability to operate available equipment such as cash registers, calculators, or scanners
- Mathematical skills for making change and giving refunds
- Knowledge about products and services and customer-related policies at Wingstop - Shawnee
