What are the responsibilities and job description for the Kitchen Staff position at Wingstop?
Wingstop’s mission is \Serve the World Flavor!\ Wingstop is the destination when you crave fresh, never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.
Wingstop is not fast food; our wings are made with care and served up piping hot. Every order is made fresh when you order it; nothing sits under a heat lamp. In addition to hot fresh wings our sides are homemade. Fresh Cut Seasoned Fries are cut daily in every restaurant from Idaho Potatoes. If you haven’t tried any of our sides you are missing out!
As a cashier at Wingstop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests.
The Navigator has the greatest perceived responsibility-direct guest contact! Navigators spend more time interacting with guest than any other position. Greeting guests when they arrive, answering the phone, taking accurate orders and delivering completed orders to the guest-all with a great attitude and a smile!
About Wingstop
We're not in the wing business. We're in the flavor business. It's been our mission to serve the world flavor since we first opened shop in '94, and we're just getting started.
1997 saw the opening of our first franchised Wingstop location, and by 2002 we had served the world one billion wings. It's a flavor that defines us and has made Wingstop one of the fastest-growing brands in the restaurant industry.
Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries, and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop - because it's more than a meal, it's a flavor experience.
Benefits
Employee discount
Flexible schedule
Disclaimer
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
Additional Information
Cashier and restaurant experience a plus!
Language
English Must
Spanish Preferred
Essential Duties & Responsibilities
Greet and welcome guests entering the restaurant and calling into the restaurant.
Place orders for guests in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.
Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases.
Answer questions from customers and make menu recommendations.
Monitor that all orders are read within Company quote times.
Verify that all wings are presentable and double checking all orders before giving the order to the guest.
Balance the register at the end of the shift; deliver the amount before the next shift.
Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.
Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.
Maintain a professional and presentable appearance according to the company's Uniform Standards
Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.
Leave customer with a positive, long-lasting impression of their WINGSTOP experience.
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Employee discount
Flexible schedule
Shift:
8 hour shift
Day shift
Evening shift
Morning shift
Ability to Relocate:
GAMBRILLS, MD 21054: Relocate before starting work (Required)
Work Location: In person
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Evening shift
- Morning shift
Ability to Commute:
- Gambrills, MD 21054 (Required)
Ability to Relocate:
- Gambrills, MD 21054: Relocate before starting work (Required)
Work Location: In person
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Evening shift
- Morning shift
Ability to Commute:
- Gambrills, MD 21054 (Required)
Ability to Relocate:
- Gambrills, MD 21054: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $17
