WHO WE ARE
We’re not in the wing business. We’re in the flavor business. It’s been our mission to Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry.
Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun, and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together.
WHAT WE’LL NEED
You will be a key partner in a high performing cross-functional team, defining and driving the supply chain agenda and making a direct impact on the success of our existing Brand Partners and our ability to expand into new markets in the APAC region.
While you are at it, you will be building your network and expertise in a thriving environment of professional development and teamwork, within APAC and our International Leadership Team based in Dallas. Together we will shape a stronger future for Wingstop and your career.
The key areas of focus and priority are to support our existing Brand Partners in Indonesia and Singapore, drive our new market entry efforts in Korea (and beyond) and provide functional leadership for innovation, regional and global projects :
Support our existing Brand Partners
- Ensure continuity of supplies – anticipate potential bottlenecks / disruptions, find solutions, support volume forecasts, evaluate lead times and order quantities
- Drive efficiencies thru alternative suppliers, review of specifications, competitive bids and regional consolidation opportunities
- Maintain integrity of supplies and food safety – coordinate and manage QA audits (by third party) on critical vendors
- Improve customer experience thru enhancing product quality and brand standards
- Lead and manage suppliers’ contracts and performance
- Establish Monthly Business Reviews, Quarterly Business Reviews with suppliers and Brand Partners to drive continuous improvement
- Monitor COGS and establish / lead actions to improve it with suppliers in the region and Brand Partners
Drive our new market entry (NME) efforts
Project management of NME workstreams – act as the central controllerSource, qualify and establish vendor and supply network for new marketso ingredients, equipment, small wares, packaging, uniforms etc.Validate customs clearance with vendors for importationQualify and manage warehousing and logistic service providersMaintain equipment and small wares planning / forecasting and pick listSupport in-market new product development, product tasting and market researchDevelopment of regional equipment suppliers to support market expansionFunctional leadership for innovation, regional and global projects
Partnership with Marketing to ideate and develop new menu items, and adaptations for local market preferencesPartnership with Operations and Development to test and qualify new equipment and small waresResearch, Qualify and Develop new vendors into the system – example test and validate new regional and / or local market sauce supplierCollaboration across regions and with Global Support Centre in DallasDrive / facilitate synergies with other regions to maximize economies of scaleLead Supply Chain Categories Strategy for the regionEstablish Supplier Relationship Management in the region and drives a continuous improvement processElaborate and update Risk Assessment of current and future Supply ChainLead cross regional RFP’s to integrate regions and drive economies of scaleChampion Supply Chain Corporate strategies in the regionWHAT YOU’LL NEED
Bachelor’s degree in Supply Chain Mgmt., Engineering, Business, Economics or related field, MBA preferredAt least 6-8 years’ experience in procurement, strategic sourcing or related fieldIntermediate technical skills in Microsoft Applications (Word, Excel, Outlook, PowerPoint)Ability to develop, analyze and negotiate business agreementsA role at a major processing firm, Restaurant Company, or CPG company in purchasingAbility to thrive in a fast-paced environment and communicate at a high level across multiple functionsDemonstrates leadership experience in one or more of the following areas : Procurement, Supply Chain, or LogisticsShould show a strong understanding of operational aspects of the company from raw materials through delivery to the customerWorking knowledge of sourcing various equipment and servicesLean manufacturing principles and the effective implementation continuous improvement techniquesShould have experience leading QBR’s and Continuous improvement sessions with suppliersAbility to implement and lead a Supplier Relationship Management programExperience at drafting / articulating a Category or Regional supply chain strategyVast experience in project management leading complex projects, a project management certification a plusExercise a startup mentality since some new markets will require a very tactical hands-on approach.Strategic thinking; some developed markets will demand complex Supply Chain solutions and Long term planning.Job requires APAC region travel time of between 25%-50% and some occasional travel to other regions.Must live in Singapore.WHO YOU ARE
HUMBLE : Embracing humbleness fosters a collaborative and inclusive environment, where individuals prioritize the success of the team over personal recognition, ultimately contributing to a more cohesive and effective workplace.
HUNGRY : There’s a fire in you to keep pursuing excellence. You actively seek out challenges, set ambitious goals, and consistently demonstrate a proactive approach to tasks. You have a desire to support Wingstop in our goal to become a Top 10 Global Restaurant Brand.
SMART : Not solely based on intellectual prowess, but rather on emotional intelligence and interpersonal skills. A keen understanding of others, communicating effectively and collaborating seamlessly.
SERVICE-MINDED : A selfless and dedicated focus on helping others succeed. Consistently prioritizes the needs of colleagues and the organization, willingly offering support and contributing to the overall well-being of the team.
ENTREPRENEURIAL : Takes initiative, a willingness to take calculated risks, and constantly searching for opportunities to improve processes or contribute to new ideas.
You are a self-starter, entrepreneurial and driven by a desire to make a difference. You possess the following qualities that set you up for success :
Meticulous in Planning
Relate to new process / productsPlan interfaces within function / outside functionPlan customer needs / resolutionsContribute to group / function / company strategic effortConduct potential problem analysesAssess risks, business critical and financial impactAbility to prioritize and schedule time and resource trade-offsIdentify needs and set resource requirements within budgetsWell-organized
Know the competitionKnow the company / product / function strategyClarity in process for implementationDefine suppliers process audit strategyReliability in approach to problem solvingDevelop solutions that stand without excessive / frequent changeConfidence in Execution
Solve technical problems (Supply Chain / QA)Apply continuous process improvementImplement simulation, diagnostics and testsHandle simultaneous projectsUse positive resource deviationsProject schedules and costs are maintained / improvedCorrective action is taken in event of deviationsUse resources optimally, exploits opportunitiesOwnership
Acknowledged as regional Supply Chain expertRecognized as a process / project / program championArticulate and communicate vision of futureInnovativeMake hard decisionsManage and resolve cross-functional conflict productivelySolve organizational issues
