What are the responsibilities and job description for the Team Member position at Wingstop?
Job Description:
This is a position with shared responsibilities on a rotating basis and a strong customer service requirement. You will need to be a team player and willing to do any job. Every Associate will have direct responsibility for ALL facets of the operations at Wingstop restaurant. These include customer service, food prep, cooking, cleaning, record keeping, inventory, and maintaining an organized work environment. Shift lead responsibilities are required on a rotating basis along with opening and closing and ensuring the security of the premises. Varying sets of these responsibilities will be assigned on a rotating basis.
Responsibilities:
- Take food and beverage orders from guests, enter orders in our POS system
- Welcome and greet guests. Make all our guests feel comfortable and let them know you are there to personally take care of them. Provide a friendly environment, which includes acknowledging every customer in an engaged and pleasant manner, making eye contact, and maintaining outstanding standards;
- Deliver food and beverages to guests in a timely manner
- Prepare and cook a variety of food items including, but not limited to chicken wings, fries, and veggies as ordered by customers and for special guests or functions.
- Maintain a clean and sanitary workstation and service areas including tables, shelves, grills, broilers, fryers, ovens, flat top ranges and refrigeration equipment;
- Maintain adequate levels of clean tableware for dining room and kitchen. Handle tableware carefully to prevent breakage and loss
Qualifications:
- Ability to work in a fast paced environment
- Good organizational and multi-tasking skills
- Maintain a well groomed appearance
- Regularly communicate in a positive and effective manner with our guests in a fast
paced environment
- Be able to work in a standing position for long periods of time
