What are the responsibilities and job description for the AV Conference Room Installation Engineer (Zoom) position at WinMax Systems Corporation?
Job Details
Title: AV Conference Room Installation Engineer (Zoom)
Location: Durham, NC (Hybrid)
Contract: 5 Month
Job Description:
AV Conference Room Installation Engineer (Zoom)
We are looking for an AV engineer with extensive experience in designing, installing, and maintaining conference rooms using Zoom technology. This person will work with an IT Project Manager, various external vendors, and local AV installers in the AMER, EMEA, and APAC regions to deliver a standardized Zoom Room experience. AV installation project experience is required.
This person is expected to complete upgrading existing conference rooms to the company standards within the timeline. Document conference room layouts, assets, and AV drawings. Be the point of contact for tier 1 conference room support. Creating troubleshooting and how-to-fix knowledge base articles.
Job Duties and Responsibilities:
Responsible for Zoom Room A/V hardware upgrade projects
Complete Zoom Room upgrade projects within the timeline
Provide weekly upgrade project progress reports to the hiring Manager
Create purchase orders using Coupa
Work with external AV designers and installers in AMER, EMEA, and APAC regions
Coordinate with internal local resources to ensure successful installations
Perform thorough conference room testing and commissioning
Create how-to documentation on new Zoom Room hardware and features
Update how-to documentation with newly added features
Revamp the Zoom Room management portal
Minimum REQUIRED Knowledge, Skills, and Abilities:
2-3 years of experience as an AV engineer
1-2 years of Zoom admin experience in designing, configuring, and managing Zoom Rooms
Strong knowledge of Zoom admin access control, Zoom Marketplace, and experience in integrating 3rd party apps with Zoom
Understanding of networking technologies
Strong project management and time management skills
Effective verbal and written communication skills
Manage and meet deadlines
Familiar with the ServiceNow ticketing system
We are looking for an AV engineer with extensive experience in designing, installing, and maintaining conference rooms using Zoom technology. This person will work with an IT Project Manager, various external vendors, and local AV installers in the AMER, EMEA, and APAC regions to deliver a standardized Zoom Room experience. AV installation project experience is required.
This person is expected to complete upgrading existing conference rooms to the company standards within the timeline. Document conference room layouts, assets, and AV drawings. Be the point of contact for tier 1 conference room support. Creating troubleshooting and how-to-fix knowledge base articles.
Job Duties and Responsibilities:
Responsible for Zoom Room A/V hardware upgrade projects
Complete Zoom Room upgrade projects within the timeline
Provide weekly upgrade project progress reports to the hiring Manager
Create purchase orders using Coupa
Work with external AV designers and installers in AMER, EMEA, and APAC regions
Coordinate with internal local resources to ensure successful installations
Perform thorough conference room testing and commissioning
Create how-to documentation on new Zoom Room hardware and features
Update how-to documentation with newly added features
Revamp the Zoom Room management portal
Minimum REQUIRED Knowledge, Skills, and Abilities:
2-3 years of experience as an AV engineer
1-2 years of Zoom admin experience in designing, configuring, and managing Zoom Rooms
Strong knowledge of Zoom admin access control, Zoom Marketplace, and experience in integrating 3rd party apps with Zoom
Understanding of networking technologies
Strong project management and time management skills
Effective verbal and written communication skills
Manage and meet deadlines
Familiar with the ServiceNow ticketing system
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
