What are the responsibilities and job description for the Deli and Bakery Operations Manager position at Winn-Dixie Retail Stores?
Job Overview
We are seeking a highly skilled Retail Deli Manager to join our team at Winn-Dixie Retail Stores. As a key member of our deli and bakery department, you will be responsible for managing daily operations, ensuring excellent customer service, and driving sales growth.
About the Role
This is a working management position that requires a balance of physical labor, delegation, team building, leadership, planning, and administrative work. You will be responsible for merchandising plans, executing consistent and compliant operating conditions, and providing fresh and appealing products to our customers. Additionally, you will supervise, train, and develop team members on performance of their job and provide coaching as needed.
Main Responsibilities
- Manage daily operations of deli and bakery departments
- Increase customer confidence and loyalty by promoting and executing consistent and compliant operating conditions
- Provide fresh and appealing products, courteous, knowledgeable and prompt service
- Execute merchandising plans as outlined in department planners, toolkits or event packs being mindful of merchandising standards, product levels, shrink, and sales trends
Key Performance Indicators
- Department OSAT (Overall Satisfaction Assessment)
- Sales to Purchase %
- Production Planning Compliance %
Essential Skills and Qualifications
- Strong customer service skills
- Exceptional interpersonal, motivational and communication skills
- Knowledge of basic math
- Ability to handle stressful situations
- Operate deli and bakery equipment according to company guidelines
- Possession of Food Safety Certification or ability to obtain same within 180 days of placement
Work Environment
This role requires working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. The employee may be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins.
We are seeking a highly skilled Retail Deli Manager to join our team at Winn-Dixie Retail Stores. As a key member of our deli and bakery department, you will be responsible for managing daily operations, ensuring excellent customer service, and driving sales growth.
About the Role
This is a working management position that requires a balance of physical labor, delegation, team building, leadership, planning, and administrative work. You will be responsible for merchandising plans, executing consistent and compliant operating conditions, and providing fresh and appealing products to our customers. Additionally, you will supervise, train, and develop team members on performance of their job and provide coaching as needed.
Main Responsibilities
- Manage daily operations of deli and bakery departments
- Increase customer confidence and loyalty by promoting and executing consistent and compliant operating conditions
- Provide fresh and appealing products, courteous, knowledgeable and prompt service
- Execute merchandising plans as outlined in department planners, toolkits or event packs being mindful of merchandising standards, product levels, shrink, and sales trends
Key Performance Indicators
- Department OSAT (Overall Satisfaction Assessment)
- Sales to Purchase %
- Production Planning Compliance %
Essential Skills and Qualifications
- Strong customer service skills
- Exceptional interpersonal, motivational and communication skills
- Knowledge of basic math
- Ability to handle stressful situations
- Operate deli and bakery equipment according to company guidelines
- Possession of Food Safety Certification or ability to obtain same within 180 days of placement
Work Environment
This role requires working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. The employee may be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins.
