What are the responsibilities and job description for the Front End Service Specialist position at Winn-Dixie Retail Stores?
About Winn-Dixie Retail Stores
We are a leading grocery retailer dedicated to serving our communities with quality products and excellent customer service. Our goal is to provide a positive shopping experience for our customers, and we need talented individuals like you to help us achieve it.
Job Title: Customer Service Representative
This role involves interacting with customers, resolving issues, and ensuring a smooth shopping experience. The ideal candidate will possess excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Respond to customer inquiries, resolving any issues or escalating them to management as necessary.
- Maintain accurate records of customer interactions and sales transactions.
- Collaborate with colleagues to ensure seamless service delivery.
Requirements
To succeed in this role, you must:
- Be at least 18 years old.
- Have a high school diploma or equivalency.
- Be able to read, write, and speak English proficiently.
- Be able to understand and follow English instructions.
- Have authorization to work in the United States or be able to obtain it.