What are the responsibilities and job description for the Retail Customer Support Associate position at Winn-Dixie Retail Stores?
About Winn-Dixie Retail Stores
At Winn-Dixie Retail Stores, we strive to create a workplace that is welcoming and inclusive for all employees. We believe that our diverse team is the key to delivering exceptional customer service and driving business success.
Job Description
This role involves providing excellent customer service, responding to customer inquiries, and resolving any issues that may arise. The ideal candidate will possess excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Interact with customers in a professional and courteous manner, providing assistance and answering questions as needed.
- Respond promptly to customer inquiries, resolving any issues or escalating them to management as necessary.
- Maintain accurate records of customer interactions and sales transactions.
Requirements
To succeed in this role, you must:
- Be at least 18 years old.
- Have a high school diploma or equivalency.
- Be able to read, write, and speak English proficiently.
- Be able to understand and follow English instructions.
- Have authorization to work in the United States or be able to obtain it.
