What are the responsibilities and job description for the Parts and Service Counter Associate position at Winn Marine?
Parts and Service Counter Associate
Winn Marine is a one stop shop for all things boating, offering quality products and excellent customer service. We are seeking an energetic person that is enthusiastic about all things marine. The Parts and Service Associate is responsible for the overall performance of the parts, accessory, and service departments. This person will use their enthusiasm for the marine and boating lifestyle to contribute to the customers’ satisfaction through all three facets of the organization, which are parts, service, and sales.
Responsibilities:
- Create and modify purchase orders
- Create special ordered parts on dealership computer system and notify service writer or client upon receipt
- Work with service writer and staff to generate and monitor a detailed service schedule to ensure customer satisfaction
- Answering customer questions via phone and in-person
- Looking up parts using electronic parts diagrams and other references
- Managing the inventory system to ensure essential products are stocked at all times
- Maintain cleanliness of the stock and show room
Skills:
- Excellent verbal and written communication between customers & employees
- Organized and able to prioritize work according to status
- General computer skills with willingness to learn company software
- Experience with marine and/or small engine parts is preferred
- High School Diploma/GED required
Job Type: Full-time
Pay: $16.00 - $24.00 per hour
Benefits:
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid time off
- Retirement plan
Schedule:
- Day shift
Ability to Commute:
- Cedar Rapids, IA 52404 (Required)
Ability to Relocate:
- Cedar Rapids, IA 52404: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $24