What are the responsibilities and job description for the Service Order Coordinator position at WinnCompanies?
Service Order Coordinator
In this role, you will be responsible for verifying the data integrity of service orders and employee time inputs, while ensuring that the correct materials and parts are assigned to work orders.
Responsibilities:
- Monitor service order schedule to ensure appropriate goals and targets are met. Complete follow-up scheduling such as parts hold, subcontract scheduling etc.
- Reschedule missed appointments, due to not-at-home or minor incidents. Complete after-hour call handling and work order processing. Monitor radio (where present).
- Complete preventative maintenance work order and internal work order processing. Complete pest control work order. Utilize the Yardi database to manage the service process. Ensure that all new and revised maintenance policies and information are implemented once received.
- Provide support to technicians and supervisors to support service order functions. Assist in employee timesheets (temp timesheet support, techs without mobile devices, etc.).
- Provide support for technicians/supervisors for \