What are the responsibilities and job description for the Child and Family Services Case Aide position at Winnebago Tribe of Nebraska?
Benefits:
- 401(k)
- Health insurance
- Paid time off
Closes: 2/18/2025
Child and Family Services Case Aide
Reports to: Child and Family Services Supervisor
Salary (Grade): $18.71 (G12-Step 1)
Status: Reg., Full-time (Non-Exempt)
Status: Reg., Full-time (Non-Exempt)
Location: Human Services Department, Winnebago, NE 68071
Job Purpose & Position Overview
This is paraprofessional work assisting the Winnebago Child and Family Services (CFS) Unit. Under immediate supervision, provides a variety of direct customer services to families involved with CFS and provides clerical support to the Child & Family Services Unit. This position assists in meeting the needs of families with children involved in the Child & Family Services Unit. This position requires work during the evening and on weekends.
Specific Job Duties/Responsibilities:
- Demonstrate the Winnebago Tribe’s core mission, vision, and values.
- Enters, retrieves and researches information using Tribal and State of Nebraska computer systems.
- Operates various equipment such as scanning, imaging equipment, multiline phone system, finger print system, computers and related equipment to obtain necessary customer information, to prepare documents, and to complete customer applications and/or files.
- Codes and indexes documents as they are scanned, performs quality control by inspecting and verifying scanned documents
- Stores documents in a prescribed manner so they are retrievable and associated with the correct customer.
- Completes or enters information and mails form letters to obtain verification of client resources, client’s status or other information necessary for eligibility or other status reviews.
- Completes forms and reports or enters information regarding scheduling, billing appointments or other documents involving services or program activities.
- Inputs required information into the computer for accessibility by caseworkers.
- Escorts and transports children and adults to and from their homes, foster homes, institutions and various medical, dental, educational, counseling, employment and/or recreational activities.
- Provides transportation and supervised visitation for families involved with Winnebago Child and Family Services
- Provides documentation of client interactions and visitations for the caseworker including information on identified strengths and barriers.
- Picks up food, clothing and other essentials and delivers to client residences as applicable.
- Provides information to clients and community members concerning the services and resources available through the agency and community partners
- Helps clients and community members use the services available through the agency and other appropriate community partners.
- Visits client homes, monitors client home and interactions during visitation, and documents home visits.
- Assists Caseworkers with research for specific situations or circumstances including enrollment and family trees
- Assists the Caseworker and Family Support Worker with coordination and facilitation of Family Team Meetings.
- Assists with coordination of calendars for court, training, vehicles, and on-call rotations.
- Assists with ordering supplies, office equipment maintenance, and provide front office coverage as needed.
- Attends CFS, Winnebago Tribe, and State of Nebraska trainings when relevant.
- Duties listed are only an illustration of various types of work performed. The omission of specific duties does not excluded them from the position if the work is similar, related, or a logical to the position.
Required Qualifications/Skills:
- Two years of college coursework and/or professional training, or two years of work experience in public contact, customer service, human services, and/or office support is required.
- Knowledge of the principles and practices of social work, counseling, sociology, psychology or other applied social science is preferred.
- One-year experience working with Native Americans is required.
- Must have excellent interpersonal, verbal and written communication skills.
- Must have the ability to interact appropriately with persons of diverse backgrounds and socio-economic levels.
- Must be timely, dependable, courteous, and maintain a business-like appearance.
- Must possess keyboarding skills for data entry, and be computer literate and proficient in Microsoft Office (particularly Word, Excel, and Outlook).
- Must have the ability to operate various office equipment and systems (ie. Copier, scanner, phone system, voice-recognition software, etc.)
- Must possess strong organizational skills, have an ability to prioritize work and be able to multi-task in a fast-paced environment.
- Must be able to work evenings and weekends as necessary.
- Must be able to maintain the strictest confidentiality, and will be required to sign a confidentiality agreement.
- Knowledge of Federal, State and Tribal Law on abuse and neglect of individuals is required.
- Knowledge of Confidentiality Laws and Regulations is required.
- Basic knowledge of the Indian Child Welfare Act is required.
- Knowledge of Winnebago culture and traditions is highly desirable and a willingness to learn is required.
- Must possess a valid driver’s license, maintain valid insurance, and be insurable under the Tribe’s insurance policy.
- Must be of good moral character. Will be required to pass a federal background check and submit to pre-employment drug testing.
Training Requirements:
- Will be required to complete the state of Nebraska case aide training. Other relevant trainings as assigned.
Physical Requirements:
- Medium office work which includes the ability to lift up to 30 lbs.
- Regularly required to walk, stand, and sit for extended periods of time and use hands to operate computer keyboard, phone, and various office equipment.
- While performing daily duties, the employee is regularly required to talk and hear.
Mental Requirements:
- Reading, writing, calculating
- Above average social interaction skills
- Reasoning/Analysis
- Works with minimal to no supervision
Language Requirements:
- Must possess the ability to read, write, and speak the English language fluently.
- Must be able to continually and effectively employ professional verbal and written communications skills.
Certificates, Licenses & registrations:
- All applicants will comply with 45 CFR 1301, Subpart D, Section 1301.31, C and D, which require all prospective employees to sign a declaration prior to employment regarding all arrests and convictions of child abuse or violent felonies and to comply with PL 101-630 and PL 101-637 regarding criminal records check.
HOW TO APPLY:
- Submit an application at www.winnebagotribe.com, a resume, cover letter, and two (2) letters of recommendation are required. Applications submitted after the closing date or without proper documents will not be considered.
- If claiming Native American or Veteran preference, please include pertinent documentation.
- Call Human Resources at 402-878-2272 for further information.
As provided by Federal Law, all qualified Native American applicants shall receive preference over Non-Native American applicants. In the absence of qualified Native American applicants, consideration will be given to all other applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, veteran status, genetic information, disability or any other reason prohibited by law in provision of employment opportunities and benefits.
Salary : $19
