Parts Counter Associate

Job Summary
We are seeking a dedicated and motivated Associate to join our team. The ideal candidate will have a strong focus on customer service and possess excellent organizational skills. This role requires effective communication and the ability to manage multiple tasks efficiently while ensuring a positive experience for our customers.

Duties

• Provide exceptional customer service by assisting customers with inquiries and resolving issues in a timely manner.
• Utilize POS systems to process transactions accurately and efficiently.
• Maintain inventory control by monitoring stock levels, conducting regular inventory checks, and placing orders as necessary.
• Demonstrate strong phone etiquette when handling customer calls and inquiries.
• Assist in order fulfillment processes, ensuring that orders are processed correctly and delivered on time.
• Negotiate with vendors and suppliers to secure favorable terms and pricing when necessary.
• Apply basic math skills to handle transactions, manage cash registers, and perform inventory calculations.
• Conduct automotive diagnostics as required, providing customers with accurate assessments of their vehicle needs.
• Stay informed about market trends to better assist customers and enhance service offerings.
• Organize work areas to ensure efficiency and maintain a clean, professional environment.

Requirements

• Proven experience in customer service or a related field is preferred.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Familiarity with POS systems is advantageous.
• Excellent phone etiquette and communication skills are essential.
• Basic math proficiency is required for handling transactions and inventory management.
• Knowledge of automotive diagnostics is a plus but not mandatory; training will be provided as needed.
• Ability to work collaboratively within a team environment while also being self-motivated.
• A willingness to learn and adapt in a fast-paced setting is crucial for success in this role.

Join us as an Associate where your contributions will make a significant impact on our operations and customer satisfaction!

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Rotating weekends

Ability to Commute:

• Franklin, VA 23851 (Required)

Ability to Relocate:

• Franklin, VA 23851: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $19