Health Unit Coordinator

Health Unit Coordinator
Lake Winona Manor
0.75 FTE, 60 hours Bi-weekly
12 Hour shifts, primary 7am-7pm, 8am-4:30pm on assigned Saturdays
Weekends: Every 4th
Holidays: Occasionally

Position Overview:

The Health Unit Coordinator (HUC) is responsible for processing provider orders, scheduling appointments, maintaining resident records, providing general clerical duties for Lake Winona Manor, and assisting professional nursing personnel in the coordination care. Interacts frequently with providers, vendors and support staff to ensure seamless resident care. The Health unit coordinator is integral in setting up and keeping maintenance of electronic medical records.

Essential Duties & Responsibilities:

• Accurately and efficiently processes provider orders and entry into the electronic medical record. Communicates high-priority orders and/or situations to the licensed nurses in a timely manner.

• Supports and facilitates the scheduling, forms, and clinical notes with Physicians and associate-level providers on a continuous manner.

• Interacts frequently with providers and the interdisciplinary team to ensure accuracy of resident orders and information.

• Coordinates appointments, transportation and transfer of necessary health records with other departments and/or facilities.

• Acts as a first contact for residents, families, and visitors on the unit. Displays professional and courteous treatment during all interactions.

• Coordinates resident/visitor flow into the unit assuring resident privacy and confidentiality.

• Maintains an orderly environment in the nursing station using lean principles and supplies the desk areas with the necessary supplies.

• Is constantly vigilant to the safety needs of the resident, taking precautions as warranted and communicating concerns to the Licensed Nurse in a timely manner.

• Participates in and supports continuous improvement initiatives.

• Assists with unit needs as directed by nursing personnel.

• Supports the Physicians and associate-level providers continuously.

• Demonstrates safe and effective resident care support.

• Completes all mandatory training as required by Winona Health.

• Verbalizes role in various public address codes.

Demonstrates exceptional communication skills in both clinical processes and daily unit interactions.

Skills and Experience:

Required:

• Completion of Medical Secretary or HUC or LPN program

Preferred:

• Experience as Medical Secretary or HUC
• Microsoft Word, Excel, Outlook and Electronic Medical Records

Physical Demands:

Light Work

• Work activities that require lifting up to 20lb rarely, 15# occasionally, and 10# frequently. Push/pull
• 20# of frequent basis and 40# on rare basis. Light work generally exceeds the physical demand requirements for those for sedentary work. The work activities may include working in bending or stooping positions on an occasional basis and/or rarely squatting or kneeling

Physical Requirements:

• May lift and carry supplies that weigh between 10-15lb and max of 20lb
• May push/pull carts on frequent basis with force of 20lb (included are laundry carts, office supply carts (Rubbermaid carts=12-15lb), vacuum cleaner, meal carts)
• May occasionally push/pull patients/residents in wheelchair for short distance of less than 25 feet.
• May assume reaching ranges frequently between vertical heights of 20-36” in either sitting or standing position to complete work activities. Reaching to retrieve items from storage may require occasional reaching at vertical heights of 18-20” and 40-72”.
• May assume frequent reaching to the front and side and occasional reaching above shoulder height while working in either sitting or standing positions.
• May require light to moderate grip or pinch force to complete work activities.

Work Environment:

This is a fast-paced environment with multi-tasking, prioritizing and frequent interruptions. Continuous interpersonal communication is required with staff, volunteers and the general public.

Required Work Schedule:

Generally 12 hour shifts from 7am-7pm on weekdays. Rotation of every 4th Saturday 8-4:30pm. Hours may vary according to the staffing needs of the department. May be required to work some weekday holidays. No major holidays.

Internal Applicant Policy:

It is the policy of Winona Health to work with employees in an equitable fashion regarding promotions, transfers and position reclassifications.
 
Any employee wishing to apply for another available position at Winona Health must submit an application for consideration through the internal application portal. Employees requesting to change positions should have successfully completed at least six (6) months in their current position. Employees currently in the formal disciplinary process may be required to meet with the Director of Human Resources to determine eligibility to request transfer. The employee’s past performance, experience, training and qualifications will be considered in transfer/hiring decisions. Consideration for transfer or promotion is not a guarantee of transfer or promotion. Employees may be given a chance to interview for a position when they meet the minimum position qualifications.

Disclaimer:

Winona Health is an equal opportunity employer. Winona Health does not refuse to hire, discharge, or discriminate against a person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, color, creed, religion, sex, age, national origin, marital status, genetic information, status with regard to public assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited basis of discrimination under applicable local, state, or federal law. Winona Health does not tolerate retaliation against any employee, patient/resident, physician, or other individuals pursuing concerns regarding Civil Rights issues. Winona Health adheres to ALL pertinent governmental policies and legislation including the Civil Rights Act of 1964, Title VII, as amended, and the Minnesota Human Rights Act.