Commercial Graphics Coordinator

Winpak Films is seeking a Commercial Graphics Coordinator to join their Customer Service Department based out of Senoia, GA on a full-time onsite basis. In this role, you will serve as a critical link between customers and the print manufacturing operation, ensuring artwork, print jobs, deadlines, and technical specifications are successfully adopted onto customers' packaging. This position is a 50% customer service and 50% graphics role, requiring expertise in graphic design, customer interaction, and order management. Your contributions will directly support Winpak’s commitment to high-quality packaging solutions and exceptional customer service.

Key Responsibilities:

• Communicate directly with area sales managers and customers to collect artwork requirements and brand owner information.
• Support the area sales team in negotiating design modifications to facilitate successful adoption by Winpak pre-press specialists.
• Ensure smooth communication and coordination among customers, sales managers, customer service, graphics, and manufacturing teams.
• Provide technical support and guidance regarding artwork specifications and pre-press processes.
• Lead documentation of grid test results and apply findings to new print designs.
• Prepare digital concept proofs and communicate with customers for early-stage prototyping and feasibility.
• Manage art approval workflows for packaging and graphics projects.
• Conduct content review for spelling, kerning, and grammatical accuracy.
• Modify and enhance existing art approval processes, reports, and tools to improve efficiency.
• Work with marketing to create digital collateral, including logos, brochures, sell sheets, website graphics, and social media visuals.
• Assist in standard print cost assessments and recommend potential changes to improve accuracy.
• Manage artwork portfolios, tracking submissions, approvals, and revisions.
• Provide customer service support, including managing stocking programs and processing release orders.
• Coordinate information flow between Production Control, Sales, Shipping, Credit, Purchasing, and accounting departments.

Required Qualifications:

• Bachelor's degree in graphic design, Communications, Printing Technology, or a related field.
• 1 years of experience in print and graphics commercial activities.
• Experience with direct customer communication and sales team collaboration.
• Proficiency in graphic design tools, including Adobe Illustrator, Photoshop, and Canva.
• Strong knowledge of color theory, typography, layout, and visual hierarchy.
• Excellent communication, organizational, and problem-solving skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.

Preferred Qualifications:

• Experience in plastics or packaging print processes.
• Advanced skills in 3D rendering and digital concept proofing.
• Familiarity with print SKU optimization and cost-saving initiatives.
• Leadership or supervisory experience in a similar role.

Additional Details:

• Shift Type: Full-time, onsite.
• Location: Winpak Films, Senoia, GA (15 minutes from Peachtree City, GA, and 45 minutes from Atlanta International Airport).

Why Winpak?
Winpak is committed to providing comprehensive benefits to support the physical, mental, financial and social well-being of our employees and their families. Our benefit package includes the following:

• Medical, dental, vision & prescription coverage
• Travel coverage
• Disability coverage
• Voluntary life insurance
• Life and accidental death & dismemberment insurance
• Tuition assistance program
• Retirement savings plans
• A comprehensive employee and family assistance program which includes short term counselling, wellbeing coaching, financial and legal consultations services.

Winpak’s vision is to provide the best packaging solutions for people and planet. We are a leading supplier of innovative packaging solutions, known for providing high-quality products that meet the needs of a variety of industries, including food and beverage, pharmaceuticals, and consumer products. With a commitment to sustainability, safety, and excellence, Winpak continues to grow as a global leader in the packaging industry.

At Winpak, inclusion is one of our core values. We believe that an inclusive culture fosters a sense of belonging, drives innovation, and provides our brand a competitive advantage. Our goal is to create an environment free from harassment and discrimination, and where every individual feels respected, valued, and appreciated.

As an Equal Opportunity Employer, we are committed to an equitable and inclusive recruitment process, evaluating applicants based on merit, capability, and qualifications related to the job - never on identity factors such as race, color, gender, age, sexual orientation, religion, disability, national origin, or any other protected status. To support this commitment, if you require any accommodations during the recruitment process, please let us know and we will work with you to ensure your needs are met.

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