Loss Prevention Supervisor

FUNCTION:

Responsible for safety and security of the property. Primary job function is to prevent the loss of company assets and money. Ensure a safe work place for all staff. Ensure guest safety.

RESPONSIBILITIES:

Responsible for working with all departments to ensure Guest & Employee Satisfaction.

Observe and report observations through patrols of both the inside and outside of the hotel.

Key Control.

Lost & Found.

Radio Control.

Supervises and coordinates the daily activities of all assigned department personnel and department responsibilities.

Ensures Security for the hotels customers, employees, and property assets.

Enforces established policies and procedures for WinStar World Hotel and the hotels brand.

Practices the WinStar World Hotel Culture and ensures all cultural expectations are implemented and regularly practiced throughout the hotel.

Supports hotels training needs and efforts.

Responsible for performing other duties as assigned by management.

REQUIREMENTS:

• Degree or equivalent relative work experience of preferred.
• Hotel experience preferred.
• 2 years similar Supervisor experience.
• Must be willing and able to be responsive to complaints about maintenance and be willing and able to pitch in and help co-workers with their job duties and be a team player.
• Must speak, read and write English.
• Hospitality Experience preferred.
• Excellent written & verbal communication.
• Strong analytical, problem solving & organizational skills.
• Ability to multitask in fast paced demanding environment.
• Microsoft Office skills required.
• Able to work some overtime and/or weekends if needed.
• Able to meet deadlines.

TECHNICAL SKILLS AND ABILITIES:

Knowledge of the organizations and operations of administrative programs.

Ability to develop long-term plans and programs and to evaluate work accomplishments.

Ability to apply and adapt practices and techniques to the special requirements of senior management; ability to establish and maintain effective relationships with other management staff, employees, and the general public.

Must be able to recognize potential safety hazards and security problems in the hotel and act upon each immediately.

Ability to present facts and recommendations effectively in oral and written form.

Proficient in Word, Excel, PowerPoint, Publisher, ADP and other systems as needed.

Extensive knowledge in security and safety.

Knowledge of sound techniques in all aspects of asset loss prevention.

Skill in use of computers and software programs associated with Property Operations.

Skilled in the proper and safe use of all tools, equipment, materials, chemicals and products relating to the department.

Excellent ability to communicate in the English language, both verbally and written.