What are the responsibilities and job description for the Night Auditor position at Winstar Casino Hotel?
Join Our Team at WinStar World Hotel A Place Where Opportunities Shine!
Are you passionate about delivering exceptional guest service while working in an exciting and fast-paced environment? If so, wed love to have you join our team as a Guest Service and Revenue Audit Specialist ! At WinStar World Hotel, we take pride in offering our guests a world-class experience, and were looking for someone with attention to detail, a proactive attitude, and a passion for hospitality to help us maintain that high standard!
What Youll Do :
As a key member of our team, youll be responsible for managing guest folios, auditing revenue, and ensuring the smooth operation of our systems while maintaining exceptional service standards. From greeting guests with a smile to balancing reports and handling guest inquiries, your role will be vital to our guest satisfaction and operational excellence.
Key Responsibilities :
- Audit & Revenue Management : Generate and review daily revenue reports, ensuring accurate breakdowns for food, beverage, and room operations.
- Tech-Savvy : Handle system issues, make adjustments, and input all necessary data for a seamless daily operation.
- Guest Interaction : Provide prompt, courteous check-ins and check-outs, assisting guests with reservations, requests, and inquiries.
- Guest Satisfaction : Ensure a positive experience by resolving any guest concerns with tact and professionalism.
- System Mastery : Oversee the accurate processing of charges, settlements, and nightly reports to maintain smooth system operations for the next day.
What You Bring to the Table :
Why WinStar World Hotel?
Physical & Environmental Demands :
Ready to Join Us?
We are closer than you think ! Visit us in person and explore exciting opportunities at WinStar World Hotel !
If you're ready to step into an exciting role with endless opportunities for growth and success, wed love to meet you!
