What are the responsibilities and job description for the Project Designer Job at Winsted Corporation in Minneapolis position at Winsted Corporation?
Job Description
Job Description
Position Summary
The Project Designer plays a key role in the design stage of our 3D sales process. This position requires an attention to detail with an emphasis of delivering exceptional service to both internal and external customers. The Project Designer is responsible for translating project requirements into working designs leveraging the 3D sales model (Discovery, Design & Deliver) to meet customer specifications and deliver accurate quotes that reflect the specified products within the appropriate budget.
This position is on-site at corporate offices located in Eagan, Minnesota, with flexibility for some remote work.
Primary Responsibilities
Sales Discovery
Collaborate with RSM to participate in Discovery calls when applicable
Actively manage inbound project assignments by routinely checking CRM
Actively engage RSM and / or customer during the initial Discovery stage to ensure all required information is gathered in preparation for initial / preliminary designs to take place
Review any related project requirements, product specification details as needed in preparation for the design call with the client
Leverage WELS to develop initial design concepts making sure to incorporate key details in relation to specification requirements
Capture important design details / notes in CRM prior to moving project into the Design Stage
Sales Design
Participate in a scheduled 3D Design call which includes RSM, PD and client to present design recommendations
Revise design recommendations based on customer feedback
Utilize CRM software to manage and maintain opportunities and the progress of each project
Present customer with recommendations in relation to other Winsted supporting product lines
Sales Delivery
Present final design and quote package with team to customer
Ensure warm handoff to Project Manager of Fulfillment after P.O. is received.
Work with Sales team member and Project Manager of Fulfillment to support outstanding items post-P.O., if needed
Professional Development
Maintain knowledge of industry trends and product lines, staying informed of new products and utilizing opportunities to further educate self, team members and customers
Provide design and accessory recommendations for new and existing product based on customer feedback
Actively collaborate with all internal departments and communicate openly and effectively
Participate in the development, communication and execution of project design strategies and objectives
All other duties as assigned by management
Key Deliverables
Maintain a 1 business day response time on newly assigned projects
Deliver all projects within the standard 4 business day SLA
Exceed minimum quality and accuracy ratings throughout the quoting process
Actively manage open active book of business within CRM based on 30 day CRM compliance requirement
Help build a positive, open culture that encourages and rewards cooperation and collaboration
Essential Education, Skills & Experience
Design degree or equivalent experience with CAD software
Proficiency in Microsoft Office Suite applications
Able to solve problems creatively and effectively
Strong written and verbal communication skills
Self-motivated with a high degree of energy
A positive, engaging personality and passion for helping customers
Preferred Experience
Experience and / or aptitude with CRM systems
Control room or mission critical industry experience
Ability to read engineering drawings and interpret technical specifications
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