What are the responsibilities and job description for the Bell Attendant position at Winston Hospitality, Inc.?
Join Our Team as a Bell Attendant – Make Every Guest Feel Special!
$7.50 to $9.50 per hour DOE PLUS Generous Tips
Are you someone who thrives in a fast-paced, energetic environment and loves helping others? Do you want to play an essential role in delivering a seamless, exceptional experience to hotel guests? If so, we’d love to have you on our team as a Bell Attendant!
As a Bell Attendant, you'll be at the forefront of creating memorable guest experiences, offering warm greetings, assisting with luggage, and ensuring everything is in perfect order. Your friendly and proactive attitude will help ensure our guests have the best possible stay with us, from the moment they walk through our doors to the moment they leave.
What You'll Do:
- Create a Welcoming Atmosphere: Greet guests with a smile, making sure they feel immediately comfortable and taken care of upon arrival and departure.
- Assist with Guest Luggage: Manage luggage pick-up, drop-off, and ensure all bags are correctly labeled and stored safely.
- Keep Things Running Smoothly: Perform regular checks to ensure rooms, keys, and units are ready for check-ins and that everything is set up for a flawless experience.
- Work with the Shuttle Team: Assist shuttle drivers with guest and luggage pick-up and drop-off to ensure smooth transfers to and from the hotel.
- Keep the Space Tidy: Maintain cleanliness and organization in the bellman room, lobby, and all public areas, including cleaning the snow from walkways during colder months.
- Help Guests Navigate the Hotel: Be the expert on hotel layout, guiding guests to various areas, including the pool, dining, and other amenities.
- Deliver Information with a Smile: Provide guests with the answers they need – whether it’s recommendations for local dining, attractions, or transportation options, you're their go-to resource.
- Work Collaboratively: Assist the front desk team and other hotel departments to keep everything running smoothly.
- Stay Ready to Help: Be available to assist with any reasonable guest requests or management tasks, ensuring a seamless experience for everyone.
- Maintain Security and Safety: Always be vigilant in helping protect the safety of our guests, team members, and hotel property.
- Assist in Opening & Closing: Help clean and prepare the hotel for opening and closing, ensuring a pristine environment for all guests.
What You’ll Need to Succeed:
- Positive, Service-Oriented Attitude: Your goal is to provide outstanding service to each guest, ensuring they feel valued and cared for.
- Physical Stamina & Dexterity: Must be able to lift up to 50 pounds and work in both indoor and outdoor environments, all while maintaining a professional and cheerful demeanor.
- Multitasking Skills: You’ll need to juggle various tasks and be adaptable to a busy, ever-changing hotel environment.
- Team Player: Collaborate with various departments, including housekeeping and the front desk, to deliver a seamless guest experience.
- Organizational Skills: Maintain a tidy workspace and be detail-oriented when it comes to luggage, keys, and room checks.
- Communication Skills: Be able to clearly communicate with guests and team members, especially in high-energy or stressful situations.
- Flexibility: The hospitality industry operates 24/7, so you’ll need to be flexible and available to work varying shifts as required by business needs.
Additional Perks & Requirements:
- Clean & Professional Appearance: You’ll be the face of the hotel, so maintaining a neat and well-groomed look is important.
- Environmental Adaptability: Be prepared to work in all types of weather conditions, whether it's a warm sunny day or a chilly winter morning.
- Safety First: Follow safety protocols to protect yourself and guests while performing duties, and ensure any necessary Personal Protective Equipment (PPE) is used.
Why Work With Us?
- Dynamic & Fun Environment: Be part of a close-knit, energetic team where no two days are the same!
- Opportunities to Grow: We’re passionate about promoting from within – so your growth and career advancement are a top priority.
- Employee Perks: Enjoy a range of benefits that enhance your work-life balance, from hotel discounts to health plans.
If you’re ready to become an essential part of a world-class hospitality team, apply today and help us provide an unforgettable experience to every guest!
Salary : $8 - $10
