What are the responsibilities and job description for the Quality Assurance Inspector position at Winston Hospitality, Inc.?
Join Our Dynamic Team as a Quality Assurance Inspector!
$18 - $20 per hour DOE
About the Role:
Are you passionate about creating memorable guest experiences by ensuring top-tier quality and cleanliness? As a Quality Assurance Inspector, you’ll be the driving force behind maintaining the pristine standards of our hotel property. Your attention to detail and commitment to excellence will ensure our guests enjoy the very best during their stay!
Key Responsibilities:
- Champion of Cleanliness: Conduct daily inspections of all areas under the Housekeeping/Engineering Department, including guest rooms, pools, front-of-house, back-of-house, and spa—ensuring every inch of our property meets our high standards.
- Thorough Inspections: Record essential information for QA Inspection Reports, identifying and documenting key areas for improvement.
- Restocking & Refreshing: Distribute fresh items in guest rooms to enhance the guest experience.
- Proactive Maintenance: Communicate with the Maintenance Department to ensure necessary repairs and maintenance are promptly addressed—follow-up is key!
- Quality Evaluation: Walk through rooms and evaluate soft/hard goods, ensuring everything is in pristine condition.
- Vendor Coordination: Collaborate with vendors to ensure high-quality cleaning and maintenance projects are executed seamlessly.
- Project Support: Assist with various property-wide projects—everything from chair reupholstery to professional deep cleaning and furniture replacement.
- Team Collaboration: Work closely with the Rooms Coordinator to manage out-of-order (OOO) room projects and ensure efficient turnover.
- Personal Excellence: Always represent the hotel by wearing the proper uniform and maintaining your own personal cleanliness.
- Flexible Team Player: Step in for other duties as assigned to support the success of the team and property.
What We’re Looking For:
- Physical Readiness: Must be able to lift and carry equipment or boxes weighing up to 40 pounds and stay active, standing or walking for up to 4 hours.
- Detail-Oriented: A keen eye for detail, ensuring every area meets top-notch standards.
- Communication Skills: Able to read, write, and understand basic English to complete checklists and forms.
- Team Spirit: Physically capable of stepping in where needed, and willing to pitch in to ensure success.
Essential Qualities:
- Active & Energetic: Comfortable with bending, kneeling, twisting, and reaching throughout your workday.
- Tech-Savvy: Able to use office equipment like computers, Apple devices, and copiers to complete your tasks efficiently.
- Resilient: Ability to work in a variety of environments, including hot or cold temperatures, and respond to mental and physical challenges.
- Guest-Centered: A team player who works well under pressure and adapts easily to changing circumstances to ensure the best guest experience.
Why Join Us?
Be a vital part of an outstanding team, where your contributions directly impact the guest experience. If you’re dedicated to maintaining high standards and love working in a dynamic environment, we’d love to meet you!
Salary : $18 - $20
