What are the responsibilities and job description for the Brand Ambassador position at Winston Retail?
Overview
Position Summary:
As a Brand Ambassador you will be representing one or more of Winston’s clients by educating the consumer on product features & benefits, converting customers to the brand, and selling merchandise at a retail location. This role ensures the best visual presentation is being upheld and goals are often presented to drive multiple sales and productivity. You will provide photos and reports for each visit which is communicated via Winston’s proprietary store visit reporting mobile app, Wintell. In this position, you will either work independently or part of a team as requested.
Responsibilities
Key Responsibilities:
Required Skills & Experience:
At Winston, we celebrate our diverse talent and unique skill sets, embracing change to grow stronger together. Our goal is to ensure every member of the Winston community feels valued, respected, and heard daily, including our applicants. As an equal opportunity employer, we consider all qualified candidates without regard to race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristic. We also uphold fair employment practices concerning citizenship and immigration status.
Position Summary:
As a Brand Ambassador you will be representing one or more of Winston’s clients by educating the consumer on product features & benefits, converting customers to the brand, and selling merchandise at a retail location. This role ensures the best visual presentation is being upheld and goals are often presented to drive multiple sales and productivity. You will provide photos and reports for each visit which is communicated via Winston’s proprietary store visit reporting mobile app, Wintell. In this position, you will either work independently or part of a team as requested.
Responsibilities
Key Responsibilities:
- Greet each customer in a warm and friendly manner and interact with the customer as they enter the store
- Determine the customers’ needs and give them product features and benefits
- Keep sales floor and merchandise neat, organized and stocked
- Unpack, hang/fold merchandise, and secure security tags when needed
- Adhere to work schedule, inclusive of time and attendance, working back with coworkers to secure coverage if needed
- Comply with Point of Sale (POS) policies and procedures
- Process POS transactions accurately and efficiently
- Comply with all sales related policies and procedures as set by Winston Retail
Required Skills & Experience:
- 1-3 years of experience within a department, specialty, or retail store
- Previous work as a sales associate with an apparel, accessory, or footwear company a plus
- Ability to convert customers into sales with a passion and spark
- Exemplary customer service
- Strong interpersonal, organizational, and communication skills
- Ability to train sales associates on product attributes and brand principles
- Proficient in capturing crisp, clear mirror image photography (before and after photos to showcase completed work)
- Ability to lift up to 25 pounds
- Must know how to download and install an app on your smart phone
- Must have the ability to upload a report, which includes multiple photos, to our reporting site via the app
At Winston, we celebrate our diverse talent and unique skill sets, embracing change to grow stronger together. Our goal is to ensure every member of the Winston community feels valued, respected, and heard daily, including our applicants. As an equal opportunity employer, we consider all qualified candidates without regard to race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristic. We also uphold fair employment practices concerning citizenship and immigration status.
