Director of Mission Programs

Company Overview

Winston-Salem Rescue Mission is dedicated to serving the needs of the hurting in the Triad area and the United States of America, sharing the gospel of Jesus Christ, and glorifying Him through our actions. We view every position as a ministry role, making it essential for all employees to have a personal relationship with Jesus Christ and align with our Mission, Core Values, and Statement of Faith. Winston-Salem Rescue Mission (WSRM) is a Christian, non-denominational service ministry, existing to help hurting men find healing in the gospel of Jesus Christ and hope through the new life Christ gives. WSRM considers every position one of ministry and a vital and valued part of our staff.

Summary

We are seeking a passionate and experienced Director of Programs to lead our programs at the Winston-Salem Rescue Mission (WSRM). This role is vital in ensuring that our services meet the needs of our community while fostering an environment that reflects our mission and values. The Program Director will oversee program development, management, and staff supervision and direct all elements of the WSRM Counseling Programs, including both the 90-Day Life Builders Program, and the 1-Year Transformers Program. Responsible for ensuring the attainment of overall program goals and alignment with the WSRM Mission, Core Values, and Statement of Faith. This role is responsible for establishing and overseeing all aspects of providing biblical counseling to residents in order to facilitating spiritual growth and discipleship towards a Spirit-empowered addiction-free lifestyle.

Responsibilities

• Develop and implement effective programs that address the needs of individuals served by WSRM.
• Manage program budgets, ensuring financial accountability and sustainability.
• Supervise staff members, providing guidance and support to enhance their professional and spiritual development.
• Build and maintain relationships with community partners to enhance program outreach and effectiveness.
• Evaluate program outcomes and make data-driven decisions for continuous improvement.
• Ensure compliance with organizational policies and relevant regulations.
• Direct Program staff, providing leadership, support, encouragement and accountability for services provided to the residents, facilitating program outcomes and goals.
• Responsible for hiring, training, supervising, evaluating, coaching and if needed corrective of departmental staff.
• Oversee scheduling of staff to provide proper coverage and insure safety and well-being of guests and residents at all times.
• Facilitate opportunities for Program staff to receive appropriate on-going education, training, and development in order to remain informed, viable, and cutting edge.
• Participate in Leadership Team, Department Head and Departmental meetings.
• Perform all other duties as assigned.
• Oversee all aspects of Program operations, evaluating, modifying and enhancing all programs in order to provide the best possible care and services for clients while striving towards organizational excellence and achievement of program goals.
• Responsible for establishing, revising, and ensuring implementation of WSRM Program policies and procedures.
• Ensure Program reporting is being performed accurately, thoroughly, and with the required levels of confidentiality.
• Confer regularly with the Executive Director, reporting any program changes or needs as appropriate.
• Oversee the compiling and reporting of program statistics.
• Establish, implement, monitor compliance with house rules and procedures to increase organization, facilitate programming outcomes, and encourage overall safety and security.
• Conduct weekly departmental meetings to establish, coordinate, and maintain client services and communication with and between Program staff.
• Meet bi-weekly with Program managers towards leadership development. Network with related service providers within the community to access needed services for residents.
• Coordinate and communicate with social service agencies with regard to Mission issues.
• Ensure proper procedures are in place so that residents receive medication in accordance with physician/nurse instruction.
• Oversee the Food Services Manager and ensure that all food-related operations are maintained in accordance with recommended Serv-Safe and the Second Harvest Food Bank policies and procedures.

If you are called to serve in a meaningful way and have the skills to lead impactful programs, we invite you to apply for the Program Director position at Winston-Salem Rescue Mission today!

EDUCATION/EXPERIENCE:

• Bachelor’s degree (minimum) required in social work, human services, behavioral health, biblical counseling or related field; Masters’ degree in social work, human services, behavioral health, and/or biblical studies or Christian counseling preferred.
• Certified Alcohol Drug Counselor (CADC) full certification or Licensed Alcohol and Drug Addiction Counselor preferred.
• Five years previous management/supervision experience required, working in the substance abuse/addiction counseling field.
• Five years working directly with individuals who have had homelessness, been incarcerated, mental illness, and/or addiction related issues required.
• Proven experience in program development and management within a non-profit or similar setting.
• Strong budgeting skills with experience managing financial resources effectively.
• Excellent administrative and technical skills to support program operations.
• Demonstrated ability to supervise staff and foster a collaborative team environment.
• Strong relationship management skills to engage with community stakeholders effectively.
• Strong conflict resolution and de-escalation skills.
• Background in ministry, mission's work, social work, Christian or behavioral health or mental health counseling is preferred but not required.

SKILLS & QUALIFICATIONS:

• Christian with a ministry mindset, utilizing the skills, training and experience God has provided.
• Mature Christian, able and willing to model servant-leadership.
• Active member of the body of Christ; good familiarity with the Bible.
• Strong leader, able to grow and develop staff to enhance strengths individually and as a team.
• Strong interpersonal skills, able to listen and guide according to biblical principles and individual needs.
• Effectively and practically communicate and counsel according to biblical concepts of grace and truth.
• Exercise sound judgment demonstrating proficiency in analysis, problem solving, mediation and conflict resolution.
• Able to grow and improve the program in alignment with core values and contribute and thrive in a change environment.
• Able to work with people in varied circumstances related to homelessness, including addiction and mental illness. Ability to treat individuals with dignity and respect in all situations.
• Good written, verbal, and instructional communication skills.
• Strong interpersonal skills, able to listen and guide/counsel according to biblical principles and individual resident needs.
• Considerable knowledge of recovery, addiction, and mental illness.
• Thorough, systematic and organized with regard to security and protocol.
• Good assessment skills, able to collaborate and resolve resident issues.
• Strong resource acquisition and coordination abilities.
• Honest, perceptive, adaptive, objective, and trustworthy.
• Organization with regards to people, things, and information, including excellent time management and prioritization skills.
• Computer literate - proficient in Microsoft Word, Excel and internet.
• Willing to be CPR certified.
• Valid North Carolina driver’s license; driving record acceptable to WSRM insurance carrier.

WORKING CONDITIONS/PHYSICAL FACTORS:

The work is typically performed indoors, with a displaced and low-SES population, while sitting, standing, or stooping. The employee occasionally lifts light and heavy objects, weighing up to 25 pounds, and requires good physical health, and the ability to climb stairs numerous times per day. May require occasional travel, the majority of which is within the Triad area.

EQUIPMENT/TOOLS USED:

• Computer – Internet
• Phones
• Drug Test Kits
• Breathalyzers

Job Type: Full-time

Pay: $49,224.00 - $62,000.00 per year

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• On call

Education:

• Bachelor's (Required)

Experience:

• drug and alcohol addiction, Christian Counseling, or related: 5 years (Preferred)

License/Certification:

• CADAC, CSAC, LADAC, or LSAC (Preferred)

Ability to Commute:

• Winston Salem, NC 27101 (Required)

Ability to Relocate:

• Winston Salem, NC 27101: Relocate before starting work (Required)

Work Location: In person

Salary : $49,224 - $62,000