What are the responsibilities and job description for the Residence Education Coordinator position at Winston-Salem State University?
Position Details
Classification Information
Position Classification Title
Student Housing Professional, Resident Hall Mgr (R&B Included)
FLSA
Exempt
Position Class
82402
Position Overview
Position Summary
Winston-Salem State University (WSSU) is seeking a dynamic and dedicated professional for the position of Residence Education Coordinator (REC) within the Department of Housing and Residence Life. The REC will play a key role in enhancing the residential experience for students, providing leadership, guidance, and support to foster a positive and engaging campus environment
The REC will be responsible for overseeing the operations of assigned residence halls or living-learning communities, supervising and supporting Resident Advisors (RAs), and developing and implementing educational and community-building programs that support students’ academic, personal, and social growth.
Key Responsibilities:
The REC will be responsible for overseeing the operations of assigned residence halls or living-learning communities, supervising and supporting Resident Advisors (RAs), and developing and implementing educational and community-building programs that support students’ academic, personal, and social growth.
Key Responsibilities:
- Residential Community Development:
- Develop, implement, and evaluate residential education programs that enhance student engagement, leadership, and personal development.
- Foster a supportive and inclusive residential community where students feel connected to the university and their peers.
- Collaborate with students to plan events and programs that meet the needs and interests of the residential community.
- Supervision and Training of Resident Advisors (RAs):
- Recruit, hire, train, and supervise a team of Resident Advisors in assigned residential areas.
- Provide mentorship, coaching, and regular feedback to RAs to ensure they are effectively carrying out their responsibilities.
- Organize and lead regular staff meetings, training sessions, and professional development opportunities for RAs.
- Student Support and Crisis Management:
- Serve as a key resource for students in crisis, providing support for issues such as mental health concerns, roommate conflicts, academic challenges, and personal emergencies.
- Respond to emergencies and conduct follow-up to ensure the safety and well-being of students in residence.
- Provide referrals to campus resources such as counseling services, academic advising, and student health services as needed.
- Residential Operations and Administration:
- Oversee the day-to-day operations of assigned residence halls, including maintaining order, ensuring facilities are well-maintained, and enforcing university policies and procedures.
- Assist with room assignments, student check-ins/check-outs, and responding to student inquiries or concerns regarding housing.
- Maintain accurate records and documentation related to incidents, program participation, and student interactions.
- Collaboration with Campus Partners:
- Partner with academic affairs, student services, and other campus departments to ensure an integrated approach to student development and success.
- Support the implementation of university-wide initiatives and collaborate on programs that enhance student life and learning.
- Assessment and Evaluation:
- Collect feedback from students, RAs, and other stakeholders to assess the effectiveness of residential programs and services.
- Analyze program data and feedback to make data-driven recommendations for continuous improvement.
Position Information
Position Number
511573
Working Position Title
Residence Education Coordinator
Building and Room No.
Cleon F. Thompson, Jr. Student Services Center
Suite 301
Suite 301
Appointment Type
Permanent Full-Time
If Time Limited.
No
Appointment Length.
Requirements and Preferences
Position required to work during periods of adverse weather or other emergencies
All - Emergency and Pandemic on site
Normal Work Schedule
9:00am until 6:00pm; all major universtiy events and etc.
Department Required Skills
Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; or an equivalent combination of training and experience.
Special certification may be required for some of these positions
Special certification may be required for some of these positions
Preferred Years Experience, Skills, Training, Education
- Education: Master’s degree in Higher Education, Student Affairs, Counseling, or a related field (or the ability to complete a Master’s degree within 2 years of employment).
- Experience: Minimum of 2 years of professional experience in residence life, student affairs, or a related field, including experience in student support, programming, and supervision.
- Skills and Knowledge:
- Strong communication and interpersonal skills with the ability to work effectively with a diverse student body, faculty, and staff.
- Knowledge of student development theory, conflict resolution strategies, and best practices in residence life.
- Ability to manage multiple tasks and responsibilities, maintaining attention to detail while working in a fast-paced environment.
- Experience with crisis management and the ability to respond calmly and effectively to emergency situations.
- Proficiency in using technology for communication, documentation, and program assessment.
- Commitment to fostering diversity, equity, and inclusion within the residence halls and across campus.
Required License or Certification
Valid US Driver's License
Yes
Commercial Driver's License Required
No
Physical Required
No
List any other medical/drug tests required
Posting Details
Posting Details
Internal Posting Only
No
Time Limited Position
No
Appointment Length
12 months
Salary
Commensurate with education and experience
Open Date
04/01/2025
Close Date
04/29/2025
Open Until Filled
No
Special Instructions Summary
Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment.
If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Resumes will not be accepted in lieu of completing an electronic application. The application must be competed in full detail (including work history) for your qualifications to be considered.
Failure to complete the application completely may result in you not being considered for the vacant position.
Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position.
If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834
