Data Privacy Senior Business Analyst -hybrid - FTE

Data Privacy Senior Business Analyst

125K 10% annual bonus and full benefits

Responsible for ensuring the functionality and usability of various ORGANIZATION and MGA applications and Web Sites that support over 450K ORGANIZATION members and customers and 40K volunteers and assisting in the strategy and technology functions of the Member and Geographic Activities department (MGA). Responsibilities include creating business requirements or user stories, overseeing IT development, coordinating and performing user acceptance testing, and ensuring the functionality of all backend-supporting applications that impact members, potential members, geographic units, and volunteer unit leaders.

This position is responsible for fully understanding all aspects of ORGANIZATION, ORGANIZATION Society, and Affinity Group membership as well as ORGANIZATION Organizational Unit structure and function, and to provide a dynamic user experience for ORGANIZATION Members and Volunteers - leveraging new technologies, processes, and business models - as well as supporting the goals ORGANIZATION and MGA.

The role typically reports to the Sr. Director Information Management. This position works under minimal guidance. Many assignments are self-initiated and self-supervised and will have an organization-wide impact. The incumbent in this position designs innovative solutions and leads, develops, and implements programs, processes, and projects that impact the ORGANIZATION member, customer, and volunteer user experience interacting with all levels of staff and volunteers and can lead cross-functional teams through a project lifecycle.

Key Responsibilities
Responsible for the functionality and usability of any assigned ORGANIZATION / MGA online application or website. This can include the ORGANIZATION Business Platform (IBP), various volunteer interfacing applications,
Identifies and facilitates ways to innovate and improve the member and volunteer user experience by working collaboratively and cooperatively within MGA, with volunteers, and with other OUs
Elicits requirements from users (staff and volunteers) and creates detailed functional requirements documents, user stories, wireframes, data flow diagrams, sample reports, or other similar artifacts.
Contributes to the MGA Strategy in areas of MGA online applications
Acts as the interface and advocate between the staff and volunteers, the MGA IT Business Partner and Sr Director of Information Management
Proactively identifies and communicates issues and manages them to resolution
Manages and performs User Acceptance Testing for associated projects
Participates in the Information Technology Coordination and Oversight and vTools Committee activities
Qualifications
Education
Bachelor's degree or equivalent experience Req
Master's or other advanced degree Pref
Work Experience
4-7 years hands-on experience performing detailed business analysis and requirements specifications Req
4-7 years Project Management Pref
4-7 years Data Privacy and GDPR regulations Pref
Licenses and Certifications
Non Clinical\PMI - Project Management Institute Certification Pref
Licenses and Certifications
Data Privacy/Cyber Security Pref
Skills and Requirements
Excellent listening, communication, and influencing skills to be able to communicate effectively with members, volunteers, and staff of a global organization
Demonstrated critical thinking and translation of business needs into technology solutions
Demonstrated judgment skills to set priorities without supervision
Be a strong team player and be able to engage team members in achieving shared goals
Must be able to proactively identify problems, assess their impact, and take appropriate action. Problem-solving ranges from routine to complex
Must have the ability to identify opportunities and areas of improvement and implement means and ways for their achievement
Must have the ability to analyze project requests and clarify specific tasks, next steps, and deliverables
Possess a combination of education and experience that enables confidence to work with senior staff and volunteers in a fast-paced, dynamic work environment that requires excellence in execution and strict attention to detail
Knowledge of the Project Life Cycle and Agile methodology
Although travel is minimal, the candidate must be willing and able to travel internationally/domestically