What are the responsibilities and job description for the Systems Consultant position at Wintek Business Solutions?
Systems Consultant
Do you enjoy solving technical challenges? Are you passionate about learning new things? Do you thrive on a close-knit team?
If you can picture yourself in this role alongside a team of hard-working, adaptable colleagues, Wintek Business Solutions (WBS) may be your next employer!
As a Systems Consultant for WBS, you will assist in the assessment of companies’ information technology systems, including their hardware, software and networks, to recommend systems, software or tools to help them meet their needs. You will define problems, collect data, establish facts and draw valid, dependable conclusions. WBS is a division of Tipmont that primarily serves small- or medium-sized businesses, as well as several larger operations.
Duties that intrigue you include:
- Assessing a company’s IT systems, including hardware, software and networks
- Discovering urgent issues and / or strategic opportunities within IT systems
- Preparing reports that highlight your findings & presenting progress to clients
- Recommending systems, software and / or tools to meet a company’s needs
- Creating solution systems & adjusting existing systems for optimal performance
- Meeting with clients to discuss their needs & provide expert advice
- Maintaining positive client relationships through excellent customer service
- Installing new solution systems & ensuring everything functions as intended
- Providing training and support to help customers adopt & use their new systems
- Defining the scope, budget and timeline of projects
- Acquiring up-to-date knowledge of upcoming technology & key industry trends
- Managing multiple project deadlines while maintaining attention to detail
You’ll join a company where all employees live by corporate values of innovation, public-service heart, passion, respect and making an impact. We do more than just speak to those values. We live them out every day — and so will you!
We offer an excellent benefits package, which includes medical, dental and life insurance; 401(k) matching and a pension retirement plan; education reimbursement; and many opportunities for professional growth and mentoring.
Required Skills
- Bachelor's degree in information technology, computer science or a related field
- Three to five years of experience in IT consulting, system integration and / or network management
- Strong knowledge of IT systems, cloud computing, networking, data storage and best practices in cybersecurity
- Project management experience
- Excellent troubleshooting skills and the ability to provide innovative solutions to complex technical challenges
- Strong written and verbal communication skills
- Ability to explain complex technical concepts to non-technical stakeholders
- Ability to work both independently and as part of a collaborative team
Preferred Skills
- Relevant certifications (e.g., ITIL, PMP, Microsoft Certified)