Insurance Account Manager - Small Business

We're the largest privately held insurance agency in Mid-Missouri, and the only privately held agency with risk management capabilities. That means we're independent. We call the shots. Since our founding in 1912, we've continued to grow. We now serve clients not only in Central Missouri but throughout the United States and around the world.

OUR EMPLOYEES ARE OWNERS

Because we made the move in 2018 to become a 100% employee-owned, or ESOP-structured company (Employee Stock Ownership Plan), our employees are also owners, with skin in the game and a tangible and financial stake in the company's success. Employee-owned companies are some of the best-performing and most exciting to work for.

Plus, in a world of often-hostile takeovers and frequent mergers and acquisitions, we can offer some stability, an often rare find in an unpredictable business world.

For us, the statement above embodies a philosophy that drives all of our interactions and decisions, whether with each other, our customers, or the communities we serve.

We're determined to bring the human element back in all of our dealings. We're ready to do everything humanly possible - always with an emphasis on the "human" part - to help our clients protect the things and people most important to them.

They're not just words, we live by our core values. A set of expectations for how we conduct business and interact with each other.

Proactive - Continuous Learning - Transparency - We Do What We Say - Lead By Example - Vested - Other People Matter - Pay It Forward.

THE OPPORTUNITY

Are you ready to take your career to the next level? Winter Dent Company is seeking an Account Manager to join our Small Business team. As a Small Business Account Manager you will have the opportunity to build long-term relationships with a wide range of clients. You will provide coverage analysis on renewals, new business, and due diligence projects to ensure clients have what they need. You will manage your own book of business and work collaboratively across your and other departments at the agency to meet clients' risk management needs.

We believe in empowering our team members to take ownership of their work and provide exceptional customer service. This position will be an exciting opportunity for a motivated individual who enjoys building relationships and helping others protect what matters most to them.

As a Small Business Account Manager, you will be responsible for stewarding positive and respectful relationships with peers, clients, carriers, and partners. Exceptional customer service is key to success in this role, focused on excellent communication skills, the ability to build a rapport and trusting relationships, and timely, accurate, and complete responses to clients questions and concerns.

This is a fast-paced role that requires self-motivation, organization, and the ability to multitask effectively. Join our team and embark on a rewarding career where you can make a real difference in people's lives.

To excel in the role of an Account Manager, certain skills and qualifications are essential. Most importantly, you should have excellent communication skills, be personable and respectful, be able to build and sustain professional relationships, and be excited to learn and continuously grow. An understanding of commercial insurance products, coverages, and industry regulations is highly preferred but not required. Above all else, Winter-Dent is committed to finding the right people for our team.

A commitment to learning and using technology is essential for success. Proficiency in various software and tools is required to efficiently manage client information, policy data, and communication. Familiarity with CRM systems, email platforms, and document management software is highly beneficial. Winter-Dent is in an exciting time of growth and we are constantly looking for new products, processes, and technology that can create efficiencies and exemplary customer service. Being a positive and open-minded steward for change is critical to success.

Location

• This position will work in-person at our Columbia, Jefferson City, or St. Peters office locations.

License Qualifications

• Property & Casualty license (or obtain within 90 days of hire)

If you don't meet all the criteria listed here but are interested in joining our team, please still reach out! We're always looking for exceptional talent to join our team. Good luck - we're excited to meet you!