What are the responsibilities and job description for the Veterinary Practice Manager position at Winter Garden Animal Hospital?
Job Description
Job Description
Description
We are seeking a dynamic Practice Manager to join our hospital team!
About the Position :
In partnership with the Lead Veterinarian, the Practice Manager plays an integral role in leading the hospital team and providing excellent customer service to our patients. The practice manager is responsible for day-to-day hospital operations and serves as a liaison between the hospital team and our corporate support functions, including : marketing, payroll, IT, recruiting, finance, etc. This is a full-time position reporting to the Regional Director of Operations.
Key Responsibilities
- People Management : recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
- Financial Management : overseeing the hospital’s P&L, including accounts payable / accounts receivable, payroll, and inventory
- Customer Service : resolving client issues and escalations and overseeing follow-up communications
Skills Knowledge, & Expertise
Benefits