What are the responsibilities and job description for the Banquet Server (Whitefish Mountain Resort) - Part-Time position at Winter Sports InC?
JOB DESCRIPTION
Whitefish Mountain Resort (Winter Sports, Inc.)
Title: Banquet Server
Department: Base Lodge
Status: Seasonal Intermittent, Hourly
FLSA: Non-exempt
Updated: March 2024
Job Summary:
The Banquet Server assists in special events in both front and back of house at the Base Lodge. Responsibilities include maintaining cleanliness in all areas, assisting with food preparation, and ensuring exceptional guest service.
Job Relationships:
- Reports to: Outlet Manager
- Employees Supervised: None
Job Specifications:
- High school graduate or GED equivalent
- 1-2 years food service experience preferred
- Proficient communication skills in English
- Ability to function effectively in high-stress environments
- Team-oriented with excellent interpersonal skills
Specific Duties:
- Adhere to company policies and department regulations
- Collaborate with kitchen staff to ensure timely food preparation
- Assist with event setup, teardown, and cleanup
- Ensure compliance with Health Department regulations
- Report any equipment failure or abnormal operations to supervisor
- Maintain overall quality of guest services and products
- Complete all required paperwork accurately
- Remain flexible with schedule and work well under time constraints
- Handle guest concerns professionally
- Maintain good safety practices for employees and guests
- Participate in ongoing employee training
- Take fast and appropriate actions to solve problems
- Assist in other departments or with other job duties as required
Safety & Wellness:
All team members are responsible for ensuring a safe environment for internal and external guests. Regular inspections of work and public areas are required to identify and address any unsafe conditions or behaviors promptly.
Work Environment:
- Moderate physical activity required, including frequent handling of objects up to 10 pounds
- Ability to be on one’s feet for extended periods, up to 8 hours daily
- Involves constant bending, stooping, lifting, climbing stairs, and stretching
- Use of approved chemical cleaning agents on a daily basis
- Flexibility in schedule changes on short notice
- May require working weekends, holidays, and overtime during peak demand times
- Non-smoking environment
This job description is a general outline of the duties and responsibilities of the Banquet Server position at Winter Sports Inc. Management reserves the right to revise or amend this description at any time. Responsibilities are listed as guidelines only, and the job is not necessarily limited to these specifications.
Schedule: This position is part-time, with workdays scheduled intermittently, typically 1-2 days per week for weddings up at the resort beginning in mid-May and ending in early September.
