What are the responsibilities and job description for the Teller Supervisor position at Wintrust Financial Corporation?
You are a system to reformat text and improve it. We are seeking a seasoned professional with exceptional communication and problem-solving skills to join our team at Wintrust Financial Corporation as a Teller, Supervisor, Banking.
Job Description
The successful candidate will possess strong leadership qualities, excellent customer service skills, and the ability to work effectively in a fast-paced environment. They will be responsible for overseeing daily banking operations, managing cash handling procedures, and ensuring compliance with regulatory requirements.
Responsibilities
- Supervise tellers and cashiers, providing guidance and training as needed
- Manage cash handling processes, including counting, verifying, and reconciling funds
- Ensure accurate and timely completion of bank transactions
- Maintain a high level of customer satisfaction through effective communication and conflict resolution
- Conduct performance evaluations and provide constructive feedback to employees
Requirements
To be considered for this role, applicants must have:
- A minimum of 2 years of experience in banking or a related field
- Strong knowledge of banking policies and procedures
- Excellent leadership and communication skills
- Ability to work effectively in a team environment
- High school diploma or equivalent required; bachelor's degree preferred
