Default Loan Servicing Specialist

Wintrust Mortgage was founded in 1981 to help customers achieve the American dream of homeownership and has since successfully navigated the ever-changing real estate market. As a full-service, federally chartered lender with offices located across the country, we’re dedicated to providing customers with a wide range of mortgage products and have the capability to lend in all 50 states. To complement the basic conventional, FHA, and VA loan programs, we are uniquely positioned to meet the needs of the continually evolving market. Wintrust Mortgage is part of Wintrust, a financial services company with more than $62 billion in assets.

Wintrust was founded with the idea to be the alternative to the big banks. We are looking for top talent to join Chicago’s Bank®, as a Default Loan Servicing Specialist!

Why join us?

• An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 9 years) and Employee Recommended award by the Globe & Mail (past 6 years).
• Competitive pay and annual discretionary bonus eligible.
• Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few.
• Family-friendly work hours.
• With 175 community bank locations, we offer opportunities to grow and develop in your career.
• Promote from within culture.

What you’ll do:

• Understand and manage bankruptcy files from referral through dismal/discharge to ensure that your entire bankruptcy is processed in compliance with all state and federal laws while maintaining compliance with investor, insurer, agency, and company guidelines.
• Understand and manage foreclosure files from referral through sale to ensure that the entire foreclosure portfolio is processed in compliance with all state and federal laws while maintaining compliance with investor, insurer, agency, and company guidelines.
• Ensure collateral is preserved and maintained during the foreclosure/bankruptcy process. This may include routine site visits, ordering appraisals and coordinating maintenance and repair work. Coordinate the transfer of collateral into the bank’s other real estate owned department at the conclusion of the foreclosure process. Works with OREO department to ensure movement of collateral.

Other key responsibilities:

• Ensure that all timelines are met within, State and Investor guidelines.
• Stay current with pending regulatory and state law changes that could impact the bankruptcy or foreclosure process.
• Prepare financial figures as needed by counsel.
• Receive & process bankruptcy checks, review physical mail received by adding to accounts or forwarding to attorneys.
• Follow department checklist throughout the foreclosure & bankruptcy processes.
• Complete monthly problem loan reports for senior management.
• Prepare memos for potential charge and/or risk rating changes for loans.
• Conduct oversight reviews for subserviced loans from our 3rd party vendor.
• Includes any additional tasks related to current position as assigned by management.

Qualifications:

• High School Degree or equivalent.
• 1-3 Customer Service Experience.
• 3-5 years Bankruptcy, Foreclosure and/or Default experience preferred.
• Advanced computer skills preferred.
• Strong communication skills.

Benefits:

Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance

Compensation:

The estimated salary range for this role is $50,000 - $60,000, along with eligibility to earn an annual bonus (hourly employees currently do not have annual bonus eligibility). Actual salaries may vary based on several factors, such as a candidate’s qualifications, skills, and experience.

#LI-HYBRID

From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To be Chicago’s Bank® and Wisconsin's Bank®, we need to reflect that diversity both in all the communities we serve, the people we employ, the organizations we work with, and our banking and lending practices. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law.