What are the responsibilities and job description for the Techno Functional Consultant - L1 position at Wipro Limited?
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Mandatory Skills: IT Environment Management Support.
Experience: 5-8 Years.
Expected annual pay for this role ranges from $60,000 to $1,35,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Job Description
Key Responsibilities
- Monitor internal dashboards and tools for system anomalies or metric drops
- Investigate anomalies by reviewing available data and cross-referencing key systems
- Coordinate with internal stakeholders to gather additional context and propose next steps
- Use predefined templates and guidance to communicate issues and drive resolution
- Maintain documentation of anomalies, findings, and outcomes in designated platforms
Technical Skills & Tools
- Strong proficiency with macOS is required — candidates must be comfortable navigating and
working within a Mac-native environment
- Comfortable working with macOS native apps (e.g., Numbers, Safari)
- Ability to navigate multiple systems in a fast-paced environment
- Familiarity with data visualization tools like Tableau
- Basic understanding of CRM platforms
Communication & Collaboration
- Fluent in English (verbal and written) with strong attention to detail
- Clear and outcome-oriented communicator who can simplify technical concepts
- Able to follow standardized response processes and templates effectively
- Collaborative mindset and experience working cross-functionally with technical and business
teams
Analytical & Problem-Solving Abilities
- Self-starter with a methodical approach to problem-solving
- Able to analyze multiple metrics simultaneously to identify patterns or root causes
- Prioritize tasks and manage multiple issues with minimal supervision
- Capable of synthesizing complex information and outlining actionable resolution steps
Experience: 5-8 Years.
Expected annual pay for this role ranges from $60,000 to $1,35,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Salary : $60,000 - $135,000
