What are the responsibilities and job description for the Techno Functional Consultant - L2 position at Wipro Limited?
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Expected annual pay for this role ranges from $80,000 to $1,58,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
SailPoint Architect
SailPoint Architect
Job Overview
The SailPoint Architect is responsible for designing, implementing, and managing the enterprise identity governance solutions using SailPoint's IdentityIQ platform. This role involves collaborating with various stakeholders to understand their requirements, developing comprehensive identity and access management (IAM) strategies, and ensuring the security and compliance of the organization's identity management systems.
Key Responsibilities
- Design and Architecture: Develop and document architectural solutions for SailPoint IdentityIQ implementations, including system integration, workflow design, and custom connector development.
- Strong skill in identity and access management projects from initial technical design to production delivery, implementing features such as SSO integration, Privileged Access Management, access certification, identity and account provisioning, custom REST, SCIM, Plugin development and JDBC integrations, etc.
- Built custom IdM solutions utilizing a wide range of technologies such as Java, XML, RESTful web services, Plugin development, various DB servers, various JEE app servers, various LDAP directory servers, etc.
- Perform "health checks" (detailed system architecture, configuration, and implementation analysis) to help customers maintain successful IdM programs.
- Implementation and Configuration: Install, configure, and customize SailPoint IdentityIQ components to meet the organization's needs, including developing and deploying workflows, policies, and rules.
- Project Management: Lead IAM projects, ensuring timely delivery and adherence to project plans, budgets, and quality standards.
- Security and Compliance: Ensure identity management solutions comply with relevant security standards, regulations, and best practices, including SOX, GDPR, and HIPAA.
- Troubleshooting and Support: Provide ongoing support and maintenance for SailPoint IdentityIQ solutions, including troubleshooting issues, applying patches, and upgrading systems as needed.
- Training and Documentation: Develop and deliver training materials for end-users and administrators and maintain comprehensive documentation for all IAM processes and systems.
- Technical Skills
- Identity and Access Management: SailPoint (IdentityIQ, IdentityNow, CAM), OKTA, Active Directory, Azure AD, RACF, SAP, PAM, Plug-In development, REST, SCIM
- Infrastructure Design: Disaster Recovery, Clustering, Load Balancing, Network, Web & Application Servers, SQL
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Do
1. Bridging the gap between project and support teams through techno-functional expertise
- For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment
- Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines
- Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch
- Support the solutioning team from architectural design, coding, testing and implementation
- Understand the functional design as well as technical design and architecture to be implemented on the ERP system
- Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production
- Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions
- Write code as per the developmental standards to decide upon the implementation methodology
- Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise
- Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency
- Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly
- Support on-site manager with the necessary details wrt any change and off-site support
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2. Skill upgradation and competency building
- Clear wipro exams and internal certifications from time to time to upgrade the skills
- Attend trainings, seminars to sharpen the knowledge in functional/ technical domain
- Write papers, articles, case studies and publish them on the intranet
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Deliver
No.
Performance Parameter
Measure
1.
Contribution to customer projects
Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT
2.
Automation
Process optimization, reduction in process/ steps, reduction in no. of tickets raised
3.
Skill upgradation
# of trainings & certifications completed, # of papers, articles written in a quarter
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Salary : $80,000 - $158,000
