What are the responsibilities and job description for the Quality Investigator position at Wipro?
WIPRO
2025 is here and we are continuing to grow!
Wipro is seeking individuals who combine excellent medical device complaint investigation, customer service and problem-solving skills with the ability to function effectively both as part of a team or on an individual basis to bring their talent to our team.
Wipro is a leading, publicly traded, global IT solutions and services company with over 230,000 dedicated employees serving clients across multiple continents with over 130 locations in more than 65 countries.
We offer a strong compensation package that includes competitive hourly pay and day one benefits. Wipro also offers many opportunities for career advancement within our engaging and exciting culture.
Overview
We are seeking a detail-oriented and analytical Investigator to join our Medical Device (Class 1, Class 2 or Class 3) team. The ideal candidate will play a crucial role in ensuring compliance with industry standards and regulations , conducting thorough investigations, and contributing to the overall quality management processes. CAPA, as well as global medical device regulations, requirements, and standards such as 21 CFR Parts 803, 806, and 820, and ISO13485. Support regulatory and HA inquiries. This position requires a strong understanding of quality inspection methodologies and the ability to analyze data effectively.
Duties
- Conduct investigations related to any class of medical device from investigation creation through successful investigation closure.
- Full cycle investigation process
- Escalation to Vigilance Specialist and Compliance decision tree building.
- Document investigation summary writing draft, review and submit vigilance reports
- Able to write effective Medical and Technical narratives regarding the complaints.
Requirements
- Proven experience in quality analysis or quality control or a related field of medical device investigation is desired.
- Strong analytical skills with the ability to interpret complex data sets effectively.
- Experience in research data collection methods and quality audits is desirable.
- Excellent communication skills, both written and verbal, to convey findings clearly.
- Attention to detail and a commitment to maintaining high-quality standards in all tasks performed including timelines, adherence to SLA and KPI.
- Bachelors Degree preferred in related field
Join our team as an investigator of medical devices an t contribute to our mission of upholding the highest standards of quality and compliance within our organization. Don't delay...Apply today!
Job Type: Full-time
Pay: From $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Relocation assistance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Do you require future sponsorship in order to keep working in the USA? Yes or No.
Experience:
- Medical device: 2 years (Required)
- Microsoft Office: 2 years (Required)
- Salesforce: 1 year (Preferred)
- Root cause analysis: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Atlanta, GA 30341 (Required)
Work Location: In person
Salary : $25
