Inside Sales Representative

Wire 3 is dedicated to delivering affordable, fast, high bandwidth data services to households in Volusia and Brevard counties at an affordable cost. An important part of this mission is providing our customers with not only the best internet service in Florida, but also providing the attentive customer care our customers deserve. Wire 3’s fiber optic technology ensures that our service provides you the fastest, most reliable connection so you experience fewer disruptions.

Wire 3 is a private equity backed company looking to aggressively grow our team with motivated and talented individuals. Our staff is comprised of passionate, collaborative people working together towards a common goal. And, as a fast-growing organization, we’re always looking for motivated new team members to help us deliver for our customers.

Job Overview

We are looking for a dynamic and driven Inside Sales Representative to join our team at Wire 3. In this role, you will play a key part in our mission to provide the fastest and most reliable internet service to customers throughout Florida. You will connect with potential customers, assess their needs, and present our outstanding fiber optic internet solutions tailored to meet those needs.

We’re offering a competitive, local alternative to the big providers, and we need passionate team members to help us share that message with the communities we proudly serve.

Responsibilities

• Engage with Prospective Customers: Initiate contact through phone, email, and chat to introduce and promote Wire 3’s innovative fiber optic internet services.
• Assess Customer Needs: Identify customer pain points and needs to effectively convey the unique value of Wire 3’s offerings.
• Product Knowledge: Maintain an in-depth understanding of Wire 3’s products, services, and competitive advantages to enhance customer interactions.
• Sales Performance: Achieve and surpass sales targets through diligent follow-ups and a consultative sales approach.
• Customer Relationship Management: Foster and sustain strong relationships with customers to ensure satisfaction and long-term loyalty.
• Team Collaboration: Partner with marketing and field sales teams to refine sales strategies and optimize campaigns.
• CRM Documentation: Accurately record all customer interactions and sales activities in the CRM system.
  
  

Qualifications

• Located in or near Longwood, Florida
• High school diploma or GED.
• Confident, outgoing, and personable, with exceptional verbal and written communication abilities.
• Strong listening skills and a passion for delivering outstanding customer service.
• Team-oriented yet self-motivated and capable of working independently as a self-starter.
• Proficient multitasking, prioritization, and time-management skills.
• Excellent organizational skills and attention to detail.
• Adaptable to a fast-paced, dynamic environment and responsive to changing customer needs.
• Tech-savvy, with proficiency in using personal computers and tablets (e.g., iPads) and a basic understanding of internet services and technology.
• Proven experience in inside sales, direct sales, or telemarketing, ideally in telecommunications or the technology industry.
• Demonstrated ability to effectively communicate the value of services and close sales.
• Able to pass a criminal background check.
• Seeking a long-term career opportunity with growth potential.
  
  

Benefits

• Work In the Community You Live In, Where You’ll Make a Difference for Your Family and Neighbors.
• Dynamic Company Culture with Diverse Growth Opportunities.
• Learning And Development Fuels Career and Personal Growth.
• Peace Of Mind - Fully Paid Health Insurance Coverage for You and Your Family.
• Time For Yourself - 3 Weeks Paid Time Off (PTO) After 90 Days Probation.
• 5 Days Sick Leave from start date
• 6 Major Holidays Off
• 401k Company Match.