What are the responsibilities and job description for the Field Technician position at Wire3?
Job Summary:
As our FTTH Fiber to the home technician, you will be one of the initial points of contacts for our customers ensuring they experience a seamless installation process ensuring the highest level of customer experience is exceeded by providing an ultra-high-speed internet service.
Responsibilities:
- Cabling testing and documentation (all media types).
- Installation, maintenance, and troubleshooting of fiber optic systems and networks.
- Working with optical fiber, etc. including performing all cable pulling, suspension, fiber terminating and fusion splicing, and testing in accordance with the National Electrical Code (NEC) and other local regulations.
- Working as part of a collaborative team to ensure premiere service to our business and residential customers.
Qualifications and requirements:
- Excellent teamwork ability and customer service skills.
- Basic computer & home networking skills; basic electronic audio/video knowledge is helpful.
- Ability to properly use all tools and equipment necessary to perform assigned tasks-including Drills, Cable Cutters, Hammer Drill.
- A high standard of work ethics with an ability to perform all work in a neat and quality manner.
- Ability to adhere to safety guidelines and requirements including wearing all forms of PPE.
- Ability to work in adverse conditions including all weather conditions.
- Must have great work ethic and be trainable.
- Work aloft and in close spaces up to 30ft in ladder, or hand climb utility poles using gaffs; work in manholes.
- Must be able to stoop, kneel or crouch for long periods of time. Must be able to lift 50 pounds and carry 25 pounds consistently.
- Willingness to work flexible schedules including weekends, holidays and evenings.
- Valid Florida Driver License is required, pre-employment drug test, security license verification.
- High school diploma or GED preferred; college or technical/vocational school a plus.
- Ability to read a print and follow color coordinated routings.
Benefits:
- On the job training.
- Little to no overnight travel. Work in the community you live in, where you’ll make a difference for your family and neighbors.
- Dynamic company culture with diverse growth opportunities.
- Competitive salary and bonus structure.
- Peace of mind - Paid health insurance premiums for you and your covered dependents.
- Time for yourself - 120 hours Paid Time Off (PTO)after 90 days probation. 40 hours sick leave.
- 401k company match.
