What are the responsibilities and job description for the Field Technician position at Wire3?
About Wire 3
Wire 3 is dedicated to providing affordable, high-speed, and high-bandwidth internet services to households in our local communities. Our mission is to not only deliver the best internet experience in Florida but also provide the exceptional customer care our customers deserve. With cutting-edge fiber optic technology at its core, Wire 3 ensures ultra-fast, reliable connections, minimizing disruptions and maximizing your online experience.
Backed by private equity, Wire 3 is on an exciting trajectory of rapid growth. We’re actively seeking driven, talented individuals to join our team of passionate and collaborative professionals who share a common vision of excellence. If you’re looking to be part of a dynamic and fast-growing organization, we’d love for you to help us continue delivering industry-leading service to our customers.
Job Summary:
As our FTTH Fiber to the home technician, you will be one of the initial points of contacts for our customers ensuring they experience a seamless installation process ensuring the highest level of customer experience is exceeded by providing an ultra-high-speed internet service.
Responsibilities:
- Cabling testing and documentation (all media types).
- Installation, maintenance, and troubleshooting of fiber optic systems and networks.
- Working with optical fiber, etc. including performing all cable pulling, suspension, fiber terminating and fusion splicing, and testing in accordance with the National Electrical Code (NEC) and other local regulations.
- Working as part of a collaborative team to ensure premiere service to our business and residential customers.
Qualifications and requirements:
- Excellent teamwork ability and customer service skills.
- Basic computer & home networking skills; basic electronic audio/video knowledge is helpful.
- Ability to properly use all tools and equipment necessary to perform assigned tasks-including Drills, Cable Cutters, Hammer Drill.
- A high standard of work ethics with an ability to perform all work in a neat and quality manner.
- Ability to adhere to safety guidelines and requirements including wearing all forms of PPE.
- Ability to work in adverse conditions including all weather conditions.
- Must have great work ethic and be trainable.
- Work aloft and in close spaces up to 30ft in ladder, or hand climb utility poles using gaffs; work in manholes.
- Must be able to stoop, kneel or crouch for long periods of time. Must be able to lift 50 pounds and carry 25 pounds consistently.
- Willingness to work flexible schedules including weekends, holidays and evenings.
- Valid Florida Driver License is required, pre-employment drug test, security license verification.
- High school diploma or GED preferred; college or technical/vocational school a plus.
- Ability to read a print and follow color coordinated routings.
Benefits:
- On the job training.
- Little to no overnight travel. Work in the community you live in, where you’ll make a difference for your family and neighbors.
- Dynamic company culture with diverse growth opportunities.
- Competitive salary and bonus structure.
- Peace of mind - Paid health insurance premiums for you and your covered dependents.
- Time for yourself - 120 hours Paid Time Off (PTO)after 90 days probation. 40 hours sick leave.
- 401k company match.
EOE STATEMENT
Wire 3 is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Wire 3 is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Wire 3 are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, national origin, disability status, veteran status, domestic violence victim status or any other characteristic protected by the laws or regulations in the locations we operate. Wire 3 will not tolerate discrimination or harassment based on any of these characteristics. Wire 3 encourages applicants of all ages.