What are the responsibilities and job description for the Cricket Wireless Retail Store Manager position at Wireless Revolution LLC?
At Wireless Revolution, we work hard and have a great time doing it. We're looking for smart and driven people who want to make a difference. We offer our team members a competitive compensation plan with unlimited earning potential. Were a dynamic, growing, equal-opportunity employer where employees discover that a career can become a calling.
Every day, our Store Managers run all aspects of our retail business including, but not limited to, on the floor sales, business operations, outside marketing, customer service and retention, employee training and development, inventory management.
Our Retail Store Managers:
Assure attainment of all net sales and revenue goals, including developing sales strategies and tactical implementation
Assume direct responsibility for all day-to-day store operations
Coach and develop retail staff
Participate in the staffing process for the store, including hiring and performance management
Promote positive customer experience through modeling great customer service and handling escalations
Demonstrate solid technical competence for all products and services sold
Engage in community activities and business development opportunities
Own store issues, proactively identify challenges and create improvement plans
Desired Qualifications:
Two years proven retail sales experience (interactive sales process, commissioned sales)
Two years of experience in selecting, managing and developing employees (proven leadership skills)
Pre-Employment background check required