What are the responsibilities and job description for the System Administrator position at WIREMASTERS INC?
Basic Function: The System Administrator will implement, support, maintain, and manage IT infrastructure and services, including systems, networking, security, email, and disaster recovery.
Responsibilities:
- Contribute to IT projects assigned by the CIO and IT Director ensuring completion within appropriate time restraints.
- Provide tiered support for escalated help desk tickets as needed.
- Maintain and continuously improve disaster recovery systems, including conducting regular testing and documenting outcomes.
- Assist in updating and enhancing the IT Policies and Procedures Manual.
- Support IT leadership with security and compliance documentation efforts, covering frameworks such as NIST, DFARS, and CMMC.
- Assist with security improvements provided by third-party cyber security companies.
- Provide system administration to all servers including but not limited to updates, patches, and upgrades.
- Manage Barracuda, Hyper-V, VMWARE, VEEAM servers at all locations.
- Manage and monitor cloud VOIP systems.
- Manage the company’s network infrastructure at all sites. Including wireless networks, switches, wired networks, VLANS, etc.
- Assist IT Director with Microsoft Licensing and compliance management.
- Maintain Exchange Online and Office 365 services and licensing.
- Assist the IT Director with maintaining structure within the domain controllers.
- Manage Entra ID Systems.
- Support WireMasters Core Values; Service, Gratitude, Excellence, Quality, Integrity, Family.
- This list is not to be considered comprehensive, and WireMasters Management retains the right to modify the contents of this document at any time. Other duties may be assigned by WireMasters Management.
Requirements:
- High School Diploma or Equivalent, associate or bachelor’s degree preferred.
- A minimum of 5 years of IT, systems, security and / or network experience.
- Strong written and verbal communication skills.
- Excellent Customer Service.
- Ability to prioritize tasks.
- Systems Administration.
- Networking Skills.
OUR COMPANY IS AN AT-WILL EMPLOYER. THIS MEANS THAT REGARDLESS OF ANY PROVISION IN THE EMPLOYEE HANDBOOK, JOB DESCRIPTION OR ANY OTHER DOCUMENT, EITHER YOU OR THE COMPANY MAY TERMINATE THE EMPLOYMENT RELATIONSHIP AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT CAUSE OR NOTICE. NOTHING IN THE EMPLOYEE HANDBOOK OR IN ANY DOCUMENT, WRITTEN OR ORAL, SHALL LIMIT THE RIGHT TO TERMINATE EMPLOYEMENT AT-WILL. NO OFFICER, EMPLOYEE OR REPRESENTATIVE OF THE COMPANY IS AUTHORIZED TO ENTER INTO AN AGREEMENT—EXPRESS OR IMPLIED—WITH ANY EMPLOYEE FOR EMPLOYMENT FOR A SPECIFIED PERIOD OF TIME UNLESS SUCH AN AGREEMENT IS IN A WRITTEN CONTRACT SIGNED BY THE PRESIDENT OF THE COMPANY.
