What are the responsibilities and job description for the Banquet Houseperson position at Wischermann Partners?
Job Details
Description
BENEFITS
- Medical
- Dental
- Vision
- Fully vested 401k
- Employee Assistance Program
- PTO
- Recognition Program
- Volunteer Initiatives
- Marriott Hotel Travel Discounts
- Tuition Reimbursement Program
POSITION OVERVIEW
The Banquet Houseperson is responsible to maintain and organize all banquet service and storage areas. They will set-up meeting rooms and function areas according to Banquet Event Orders and breakdown spaces in a timely manner. They are also responsible to maintain and clean all function areas, coordinating with the Hotel Maintenance department as needed.
DUTIES AND RESPONSIBILITIES
- Maintain complete knowledge and comply with all departmental policies, service standards, and standard operating procedures.
- Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately.
- Assist in the maintenance of the banquet area and equipment.
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
- Arrange tables, chairs, table linens, china, silverware, glassware, and centerpieces.
- Prepare and set-up function rooms and areas for service properly and efficiently.
- Carry banquet trays and serving items to designated area.
- Clean and sanitize function areas and back of house areas, including deep cleaning and waste removal.
- Perform job duties with attention to detail, speed, and accuracy.
- Maintain complete knowledge of equipment and use only as intended.
- Maintain positive guest relations at all times and resolve all guest complaints, ensuring guest satisfaction.
- Complete opening and closing side duties.
- Use all chemicals in accordance with OSHA regulations and hotel requirements.
- Maintain a professional and personable appearance at all times, according to hotel standards.
- Successfully achieve the hotel’s core competencies including work product, teamwork and culture, guest and customer service, work ethic, and impact-oriented problem solver.
- All other duties as requested.
Qualifications
QUALIFICATIONS
- Must be 21 years or older.
- Good reading, writing, and oral proficiency in the English language.
- Must be able to handle a multitude of tasks in an intense, ever-changing environment.
- Must be able to perform job functions with attention to detail and speed and accuracy with the ability to remain calm and resolve problems using good judgement.
- Ability to work effectively with co-workers as part of a team and with minimal supervision.
- Flexibility to work a varied schedule, which may include weekends and holidays.
- Ability to lift and carry up to 40 pounds on own and up to 100 pounds with assistance.
- Ability to stand and walk for entire shift.
- Requires writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.
Reasonable accommodation(s) may be made through the interactive process when necessary to allow qualified applicants and associates to perform the duties of this position.
We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need.
Salary : $12
