What are the responsibilities and job description for the Banquet Houseperson position at Wischermann Partners?
Job Details
Job Location: The Westin Jackson - Jackson, MS
Position Type: Full Time
Education Level: High School or Equivalent
Salary Range: $12.02 - $12.02 Hourly
Travel Percentage: None
Job Shift: PM
Job Category: Hospitality - Hotel
Description
BENEFITS
- Medical
- Dental
- Vision
- Fully vested 401k
- Employee Assistance Program
- PTO
- Recognition Program
- Volunteer Initiatives
- Marriott Hotel Travel Discounts
- Tuition Reimbursement Program
POSITION OVERVIEW
The Banquet Houseperson is responsible to maintain and organize all banquet service and storage areas. They will set-up meeting rooms and function areas according to Banquet Event Orders and breakdown spaces in a timely manner. They are also responsible to maintain and clean all function areas, coordinating with the Hotel Maintenance department as needed.
DUTIES AND RESPONSIBILITIES
- Maintain complete knowledge and comply with all departmental policies, service standards, and standard operating procedures.
- Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately.
- Assist in the maintenance of the banquet area and equipment.
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
- Arrange tables, chairs, table linens, china, silverware, glassware, and centerpieces.
- Prepare and set-up function rooms and areas for service properly and efficiently.
- Carry banquet trays and serving items to designated area.
- Clean and sanitize function areas and back of house areas, including deep cleaning and waste removal.
- Perform job duties with attention to detail, speed, and accuracy.
- Maintain complete knowledge of equipment and use only as intended.
- Maintain positive guest relations at all times and resolve all guest complaints, ensuring guest satisfaction.
- Complete opening and closing side duties.
- Use all chemicals in accordance with OSHA regulations and hotel requirements.
- Maintain a professional and personable appearance at all times, according to hotel standards.
- Successfully achieve the hotel’s core competencies including work product, teamwork and culture, guest and customer service, work ethic, and impact-oriented problem solver.
- All other duties as requested.
Qualifications
Salary : $12
