What are the responsibilities and job description for the Inside Sales-Service Support position at WiscoLift, Inc.?
We are seeking an inside Product & Rigging Sales, and Service support person to join our team! You will work directly with our production shop, vendors, and customers to prepare quote, process orders and monitor production.
Responsibilities:
- Prepare quotes and proposals in response to customer requests or from outside sales team.
- Review customer diagrams & drawings to calculate product size, and configurations.
- Respond to emails and phone messages for customer orders, service inspections & repair requests.
- Process sales orders and communicate with customers, vendors, and team members to ensure order accuracy and timely delivery dates.
- Process vendor purchase orders including follow up to ensure timely receipt of products per customer requirements.
- Perform quality checks
- Process invoices when orders are complete.
Qualifications:
- Ability to multi-task in a fast paced, high volume work environment.
- Accuracy, attention to detail and completion deadlines.
- Excellent math skills required
- Able to work independently and within a team environment.
- Self starter - solution based problem solver.
Experience:
- Spreadsheets
- Reading Mechanical Drawings
- Customer Service
- Inside or Outside Sales, a plus
Job Types: Full-time, Contract, Internship
Pay: $17.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Shift:
- 8 hour shift
- No nights
People with a criminal record are encouraged to apply
Experience:
- Customer Service: 1 year (Required)
Work Location: In person
Salary : $17 - $22